Arthur Hicken Director of Business Development Parasoft As Director of Business Development for ParaSoft, Arthur Hicken works very closely with the company's upper management in making strategic business development decisions. He has been quoted in Business 2.0 and CNET news.com regarding Web site quality issues. Hicken has been managing ParaSoft's corporate Web site since the inception of the World Wide Web and has included on-line purchasing and product evaluation capabilities, as well as technology that ties standard databases and data source to Web based applications. Mr. Hicken has also worked on preparing a consumer based Internet site for the wireless Web. In addition, Mr. Hicken's experience also includes supervising database technology, data mining, data warehousing, database marketing, and he has developed a state-of-the-art internal database system. Hicken has taught at College of DuPage in Illinois as well as developed and conducted numerous in-house sales and technical training courses at ParaSoft. He has also developed and instructed several training courses for ParaSoft clients.