By Yurdaer Doganata; Youssef Drissi; Lev Kozakov; Tong-Haing Fin; Greg Brown; Moon J. Kim
One of the biggest complaints we hear about many company Web sites, from customers and employees alike, is that it's too hard to find what you need. At IBM, with 2.5 million Internet pages and more technical content than any single entity, including the Pentagon, that's no surprise. A...
Oct. 21, 2002 05:45 PM EDT Reads: 23,434