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Gartner: Technical Aptitude No Longer Enough for IT Professionals

Versatility, Initiative and Business Knowledge Essential for Success

According to Gartner, the landscape for IT professionals will radically change by 2010 as a result of four major global forces. "Enabled by high-speed global networks and driven by companies looking for highly competitive IT skills, knowledge bases and services, global sourcing will become a standard part of companies' sourcing portfolio and will put many IT professionals in competition against their peers in other geographical markets," said Ms Morello.

Secondly, IT automation will also transform the IT organisation and the IT profession; most notably software development, testing, remote system monitoring, operation centers, technical support, storage and networking. Third, the consumerisation of IT-personal devices, online services, mobile phones-will demystify IT, reduce tolerance not only for complicated systems and applications, but also for the departments and people required to run them. Finally, business restructuring-mergers, acquisitions, divestitures, consolidations, layoffs, outsourcing, financial rebuilding, bankruptcies-will challenge IT professional positioning and weaken employee commitment.

"Faced with the primary forces that are challenging the profession, many IT professionals are taking a long, deliberate look at the occupation to decide whether it represents opportunities or dead ends," said Ms. Morello. "IT professionals should decide now if they wish to remain in the realm of 'pure technology' or redirect themselves to new domains of expertise and develop practical experiences in industries, market segments and core business processes that would help them in that domain."

By 2010, Gartner foresees the traditional IT field splintering into four distinct domains of expertise: Technology infrastructure and services. Opportunities in technology infrastructure and services, the foundation of the IT profession, will grow in service, hardware and software vendors-many in developing economies-and wane in user companies. Network design will remain strong everywhere. Information design and management. Business intelligence, online consumer services, work enhancement initiatives, search-and-retrieval practices and collaboration all will grow in user companies, systems integrators and consulting companies. Linguistics, language skills, business and cultural knowledge, and knowledge management will be fertile ground.


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Enclida 11/11/05 05:53:29 PM EST

Gartner has warned IT professionals that technical aptitude will no longer be sufficient to secure their future in IT organisations.

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