IBM Cloud Authors: Yeshim Deniz, Elizabeth White, Pat Romanski, Liz McMillan, Stefan Bernbo

Related Topics: IBM Cloud, Cloud Security

IBM Cloud: Blog Post

In the Spotlight: The ROI of E-Signing

Lotusphere is the Premier Event for Business Collaboration

I would like to thank Bob Catlin, CEO and founder of Signature Mortgage, for doing a stellar job today at sharing his David and Goliath success story in the mortgage industry during his one-hour presentation at Lotusphere 2011. Bob discussed how e-SignLive and LotusLive have enabled his small regional operations to go head-to-head with large Internet players, and deliver superior performance and customer service. Indeed, the Signature Mortgage story was so compelling, that Bob was invited to also share the stage with two of IBM’s corporate clients during Sean Poulley’s strategy session in the morning, as well as participate in an analyst panel discussion on cloud computing later in the day. The reasons for the interest in Signature Mortgage’s story are easy to understand because of the compelling ROI that Bob was able to achieve in just three months since using the combined Silanis and IBM services. This includes:

  • Enabling customers to complete mortgage applications within 24 hours vs. 7 to 10 days.
  • Getting customers to the closing table in less than 30 days vs. the industry average 45 to 60 days.
  • Locking interest rates quickly so that customers get the lowest possible rate and Signature Mortgage makes more profit per loan.
  • Increasing loan volumes by 34% and decreasing processing costs by over 85%.

Bob also made a point to say that the ROI that his organization is now enjoying would not have been possible if it were not for all of the intangible benefits that were delivered to Signature Mortgage’s staff and customers. Bob explained how loan officers now speak to customers with more confidence and impact because they know that they can deliver superior performance and honor their rate quotes. What’s more, customers love the e-signing technology because it’s faster and more convenient to complete a mortgage application over the web than having to go into Signature Mortgage’s office to sign documents. In fact, 95% of Signature Mortgage’s customers are now opting to complete their mortgage application electronically versus the old-fashioned, pen and paper method. You can’t argue with those kinds of numbers. So thank you once again, Bob, for sharing your story with us at Lotusphere. It was a truly enlightening experience for all of us, both as business professionals and home owners!

More Stories By Robert Al-Jaar

As Executive Vice President and Chief Technology Officer of Silanis, Dr. Al-Jaar is responsible for the company’s product portfolio including its online e-signature service offerings. He also leads Corporate Product Management, R&D, and the Customer Advocates Team. Since joining the company in 2000, he has played a key role in making rapid customer implementations a reality and in bringing the company’s flagship desktop solution to the Web, and our web solutions, to the cloud. Over his career, Dr. Al-Jaar has acquired vast experience in automating and moving paper-based business processes into an electronic environment for an impressive list of clients, including Canada Post Corporation, DuPont Canada, various departments and agencies of the Canadian Federal Government, a global airline alliance, and a number of large national banks and telecommunications companies. Dr. Al-Jaar received his BSEE from McGill University in Montreal and both his MSc and PhD in Computer and Systems Engineering from Rensselaer Polytechnic Institute in Troy, NY.

Silanis' solutions have processed hundreds of millions of e-signatures since the company was founded in 1992 (50 million in 2010 alone), making it the most widely used e-signature solution.

IoT & Smart Cities Stories
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. The IoT Global Network is a platform where you can connect with industry experts and network across the IoT community to build the successful IoT business of the future.
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...