Welcome!

IBM Cloud Authors: XebiaLabs Blog, Liz McMillan, Mehdi Daoudi, Pat Romanski, Yeshim Deniz

Related Topics: Microservices Expo

Microservices Expo: Article

SOA Governance Best Practices – Architectural, Organizational, and SDLC Implications

Taking the management of services to the next level

The fact that you're reading this article means that you are probably planning a service-oriented architecture (SOA) initiative and recognize that some level of governance is required in order to be successful. If you are like most people in this position, you are also somewhat confused as to the meaning of SOA governance. Governance is the current buzzword, and combining governance with SOA creates a phrase that every independent software vendor (ISV) wants a piece of. How do you sort out what is marketing hype from what is truly valuable and relevant to your organization's SOA efforts?

Governance Scope Within an IT Organization
Much of the hype around SOA governance has been focused on operational governance. Defining, tracking, and managing factors like service-level agreements (e.g., average response time, peak response time, average throughput, peak throughput) and authorization policies (e.g., users from organization A are allowed to invoke this service while users from organization B aren't) are clearly important once the pieces of an SOA get up and running within an organization's IT infrastructure.

However, while operational governance and management is necessary for a successful SOA initiative, it is not sufficient. For an organization to effectively define and implement an SOA (and not simply implement a series of point-to-point services masquerading as an SOA, but in fact creating another layer of technology spaghetti), it must extend SOA governance back to the development and architectural perspectives. To be successful with SOA, you must find a way to bind these perspectives together as seamlessly as possible to enable effective information flow in both directions: from architecture to development to operations, and vice versa. Let's investigate each of these governance perspectives in turn.

Architectural Governance
Architectural governance at the enterprise architecture (EA) level involves three key elements: 1) making core decisions about business or technological functionality within the enterprise, 2) sufficiently documenting those decisions so that downstream consumers (the teams responsible for developing and deploying services and applications) can quickly understand and make effective use of those decisions, and 3) reviewing the project-specific application of those decisions. In order for an EA team to execute these tasks, it must have at its disposal an effective way to disseminate the knowledge assets it produces, to track and understand which knowledge assets are being applied to specific projects, and to document the review of those project-specific decisions.

Design-Time (Development) Governance
In many ways, Software Development Life Cycle (SDLC) governance within an SOA initiative is a reflection of decisions made at the EA level. Decisions about the scope and granularity of business services to be implemented and the technical approach to be used in implementing those services must be applied to specific service production or consumption (i.e., application development) projects. However, SDLC governance extends beyond appropriate application of EA guidance to the actual analysis, design, implementation, and testing of the resulting services and/or applications required by the IT project at hand. With respect to service production, SDLC governance involves the progressive "hardening" of the service as it progresses through its requirements definition, design, implementation/unit test, and integration/system test phases to eventual deployment in the operational environment. When applied to service consumption, governance may involve both internal project-specific reviews (e.g., have the appropriate services been selected, have requirements for new services been identified) and external reviews from the perspective of service providers (e.g., does the use of this service within this application conform to enterprise-specific or government-mandated privacy rules, does the service implementation contain open source components and if so, are the components used in a manner such that enterprise-specific intellectual property is not compromised).

Operational Governance/Management
Operational governance/management within an SOA involves applying appropriate business and technical policies (e.g., which groups and users are allowed to invoke a particular service, what are the minimum throughput and response time expectations required of a service) to deployed services. Business policies are often implemented within an SOA by an Enterprise Service Bus or SOA Fabric integrated with the enterprise's authentication and authorization infrastructure, while technical policies are typically monitored by a services management platform. The cumulative set of governed technical policies is often referred to as a service-level agreement (SLA). Examples of SLA-level technical governance elements within an SOA are:

  • Average throughput
  • Peak throughput
  • Type and description of committed SLA
  • Availability
  • Consuming service clients
  • Hardware and software configuration
  • Fault history
  • Alert thresholds
Political/Organizational Aspects of SOA Governance
How do we map these governance disciplines into an organization's structure and roles? Because of the loosely coupled nature of SOA, SOA governance is a new discipline that has implications for existing corporate and IT institutions as well as for new organizational structures and processes (and the politics associated with those structures and processes). Proper focus on what governance is, how it can be achieved, and its implementation can help make governance a valuable and necessary function to support your SOA migration.

SOA governance has an impact on current IT governance processes. Some of these processes include the budgeting and project approval process, portfolio management activities, and ongoing oversight of projects to assure budgetary compliance. Applying governance to SOA activities is critical because there may have to be changes to the normal IT governance processes for budgeting and portfolio management.

Think about the budgeting process of your organization. That budgeting process has a tremendous impact on the behavior of various organizations and their IT representatives. If there is no budgetary control of projects to influence them to adopt SOA and reusable services as their fundamental design concepts, then projects will go their own way as driven by the requirements of that particular business unit or project. The same goes for the portfolio management process. If there is no mechanism to surface SOA and reuse opportunities for all projects and then apply budgetary pressure to converge them toward an SOA, then they will similarly go their own way. SOA governance, budgeting, and portfolio management are ways to influence behavior of business units, as well as the IT and business personnel within them, to more aggressively support SOA and reuse.

Enterprise architecture processes may undergo similar changes given the advent of an SOA initiative in an organization. Often the architecture process and organization will have to be restructured to accommodate the requirements of an SOA initiative because the skills, roles, and functions of an EA team are not completely appropriate for an SOA initiative. Think about the process of architecture as two tiers of activities: one tier is the architecture strategy and goals, followed by the definition of the elements, standards, and organization of architecture to accomplish those goals. The second tier is the application of architecture to funded projects, the acquisition or implementation of various technologies and standards, and the enforcement of compliance to the enterprise architecture goals (see Figure 1).

These are two related yet distinct processes, and often they are not as interdependent as CIOs would like. Think about the cases where there is a chief architect or central architecture group at corporate headquarters, and then also present are the solution architects assigned to projects. They actually build systems and implement technologies and standards. Who has the most direct bearing on the architecture that ultimately is implemented in a given organization? Naturally it is the person assigned to the budgeted project that was sponsored by a specific business unit that ultimately funded the project. The behavior associated with enterprise architecture is similarly related to the organization and processes used to achieve the goals of SOA, architecture compliance, portfolio management, and budgetary compliance.

More Stories By Brent Carlson

Brent Carlson is vice president of technology and cofounder of LogicLibrary, a provider of software development asset (SDA) management tools. He is the coauthor of two books: San Francisco Design Patterns: Blueprints for Business Software (with James Carey and Tim Graser) and Framework Process Patterns: Lessons Learned Developing Application Frameworks (with James Carey). He also holds 16 software patents, with eight more currently under evaluation.

More Stories By Eric Marks

Eric Marks is founder, president, and CEO of AgilePath Corporation, a service-oriented architecture (SOA) and Web services consulting firm based in Newburyport, MA. Marks is a software and technology veteran with 18 years of experience with firms including PricewaterhouseCoopers, Cambridge Technology Partners, Novell, Electronic Data Systems, StreamServe, Ontos, and Square D/Schneider Electric.

Comments (2) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Most Recent Comments
robertmorschel 10/10/12 03:57:00 AM EDT

In my experience SOA needs to begin with a single, skilled team that can define evolving standards and processes in an agile manner, before being let loose on the enterprise; and even then, only if the enterprise has an established and effective centralised governance function that would be able to enforce SOA policies across multiple teams.

Robert

Gary Smith - SOA Network Architect 02/22/06 11:51:19 AM EST

Excellent. This puts governance into perspective.
All the hype around SOA appliances and governance shouldn't have you running out and putting these devices on your network until you understand what governance is all about.

GES

@ThingsExpo Stories
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Val...
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Val...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
SYS-CON Events announced today that Hitachi, the leading provider the Internet of Things and Digital Transformation, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help globa...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Analytic. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
The age of Digital Disruption is evolving into the next era – Digital Cohesion, an age in which applications securely self-assemble and deliver predictive services that continuously adapt to user behavior. Information from devices, sensors and applications around us will drive services seamlessly across mobile and fixed devices/infrastructure. This evolution is happening now in software defined services and secure networking. Four key drivers – Performance, Economics, Interoperability and Trust ...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at Dell EMC, introduced a methodology for capturing, enriching and sharing data (and analytics) across the organization...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists will examine how DevOps helps to meet th...
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the USA and Europe, we work with a variety of customers from emerging startups to Fortune 1000 companies.
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.