Welcome!

IBM Cloud Authors: Dana Gardner, Pat Romanski, Rishi Bhargava, Liz McMillan, Ed Featherston

Blog Feed Post

Debriefing Software unveils new tools for hosting companies to increase backup and storage efficiency

Storage Resource Management (SRM) made easy: Remote Backup Center increases backup and storage efficiency while saving valuable time and budget

October 29, 2012 - Viby J, Denmark - Debriefing Software today unveiled the Remote Backup Center, a special edition of Wizards Storage Portal for IBM Tivoli Storage Manager (TSM) designed to help hosting companies automate many aspects of managing customers' data backup and storage. With comprehensive Storage Resource Management (SRM) surveillance and analytical tools, the Remote Backup Center enables hosting companies to improve customers' backup and storage efficiency and makes it much easier to track and accurately bill customers for the use of backup space.

An add-on to the award-winning Wizards Storage Portal for IBM Tivoli Storage Manager, the Remote Backup Center is already in use at Time Network Management, a leading provider of IT services to a wide range of Swedish customers in different industries, many with locations around the world.

When Time Network Management was looking for an SRM tool to improve data hosting services, they were impressed with Debriefing Software's Wizards Storage Portal and the Remote Backup Center plug-in for IBM TSM.

"Being able to provide real-time, 24/7 surveillance of our customers' systems means that we can ensure backup continuity wherever our customers are situated," said Mr Lennart Andersson, CEO of Time Network Management. "The Remote Backup Center's automation features for analysing customer traffic and backup while automating invoicing, in particular, free our resources to focus on providing more valuable services. Debriefing Software is very tuned into supporting our goals to grow our data hosting services."

Because the Remote Backup Center fulfils Time Network Management's requirements, it is not necessary for the company to develop its own software and keep updating it with each new IBM release.

With the time and budget saved using the Remote Backup Center, Time Network Management plans to build managed services for customers who own their own backup solutions, but need Debriefing Software's cloud-based SRM tool combined with TNM's knowledge and expertise to monitor and analyse their backup installations.

Paul Stroem, Global Sales Director, Debriefing Software, said, "Hosting providers are now experiencing 'the perfect storm' of data growth, increasing customer demands, and increasing need for storage space. This should be an extremely profitable time, but data centres have many challenges in gaining market share profitably under fierce competition, with cheap storage and limited IT budgets putting pressure on prices. That's where Wizards Storage Portal comes in."

Hosting providers can use Wizards Storage Portal and the Remote Backup Center plug-in for TSM to manage their customers' backup and storage solutions more effectively and invoice them more easily and accurately, hence saving IT time and budget and giving themselves every opportunity to increase revenue and margins.

The Remote Backup Center allows a data centre to create a contract with end users, set the price per gigabyte, and then track and invoice customers for the amount of storage used. The data centre can then track the occupancy and other performance information and set alerts when performance thresholds are breached or problems arise.

The Remote Backup Center also provides the customer with access to the Wizards Storage Portal via a web browser or by using the WSP Mobile app on an iPhone or iPad. This gives customers direct access to both a high-level overview and live information of their backup status and performance.

Jesper Matthiesen, CTO of Debriefing Software, said, "The Remote Backup Center plug-in for Wizards Storage Portal was specifically developed for hosting companies, which often use IBM Tivoli Storage Manager to automate data backup and restore functions for multiple small and mid-sized customers. Wizards Storage Portal's Remote Backup Center plug-in for TSM is an excellent solution for making storage resource management on IBM TSM even easier and more cost-effective by removing the burden of reporting and monitoring system health, capacity and usage.

Large enterprise organisations can also benefit from the Remote Backup Center plug-in by providing SRM and backup reporting to their respective application owners, as they often share similar challenges as outsourcing and hosting companies.

Other features of the Remote Backup Center that are particularly relevant for hosting companies include:

Activity Log Browser - quickly identify specific system activity and error information amongst thousands of log files or locate the nodes generating the most errors. See the Activity log browser being used in this video here [http://www.debriefingsoftware.com/Blog-from-our-CTO.aspx?ID=716&PID=1801&Action=1&NewsId=156].

Active Alerts - set policies that send an alert automatically by SMS or email 24/7 if performance levels are breached, or scheduled events fail so that issues can be dealt with immediately.

Occupancy History - draws a historic occupancy graph for whatever domain, file space-type, storage pool or timeframe is specified to ensure the system is either being optimized or not heading to capacity issues

Node Occupancy will list the highest occupancy growth with specific data

Scheduled daily reports - save valuable time by scheduling relevant reports to be sent directly to an email box at the intervals specified so they can be reviewed without having to log on to the Wizards Storage Portal

TSM Client Events - see which scheduled events have not been completed and launch an investigation immediately

Wizards Storage Portal is a recent Red Herring award winner, a finalist in the UK IT Industry Awards 2012, and a proven success that currently analyses more than 45,000 servers worldwide.

[ends]

Notes to editors:

An article on the features and benefits of Wizards Storage Portal for data centres is available at http://www.debriefingsoftware.com/WSP-for-Data-Centres.aspx?ID=1301.

Additional media resources including logos, photography and video: visit http://www.debriefingsoftware.com/Press-area.aspx?ID=1255

Representatives from Debriefing Software will be attending Powering the Cloud (aka SNW Europe) in Frankfurt, Germany, October 30-31. For more information or to arrange a meeting, please contact the appropriate media contact below.

Follow Debriefing Software on Twitter: @debriefingsoft

Visit Debriefing Software's LinkedIn page: http://www.linkedin.com/company/debriefing-software

About Debriefing Software
Debriefing Software A/S, part of the Portalized group, is a private company formed in 2003 and headquartered in Viby J, Denmark. An active member of the Storage Networking Industry Association (SNIA), Debriefing Software is a worldwide leader in cloud-based Software as a Service (SaaS) solutions for IBM TSM, Storwize and SVC with its innovative Wizards Storage Portal. The Debriefing Software Wizards Storage Portal currently analyses and monitors more than 45 thousand servers worldwide.

About TNM
TNM (Time Network Management) was founded in 1999 and focuses on offering services, backup, security, operations & support and IT management with experienced and certified personnel to a wide range of Swedish customers in different industries, many with locations around the world. For more details, visit the web site at http://www.tnm.se/.

Media Contact
Olivia Shannon
Omarketing
+44 208 255 5225
olivia@omarketing.co.uk
www.twitter.com/Olivia_at_O

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.