Welcome!

Websphere Authors: Shelly Palmer, Carmen Gonzalez, Glenn Rossman, Elizabeth White, Yeshim Deniz

News Feed Item

Polycom® RealPresence® Video Solutions Selected by Bajaj Group to Streamline Operations and Enhance Collaboration Across Energy Sector’s Remote Power Plants in India

Polycom, Inc. (Nasdaq: PLCM) the global leader in open standards-based unified communications and collaboration (UC&C), today announced that Bajaj Group is using Polycom® RealPresence® video solutions to streamline its operations, reduce opex costs and enhance collaboration between the company’s corporate headquarters in Mumbai and Noida, its group companies, and six power plants, operated by the Energy division, in remote locations across India. This has helped the company to significantly improve delivery times on projects and reduce its travel and downtime manifold, going up to 70 percent in the space of 12 months, whilst also enhancing the productivity of its workers and cutting down on carbon emissions.

Polycom's RealPresence Immersive RPX room solution replaces in-person meetings and provides a true-t ...

Polycom's RealPresence Immersive RPX room solution replaces in-person meetings and provides a true-to-life experience for Bajaj enabling them to conduct reviews & make speedy decisions. (Photo: Business Wire)

The Bajaj Group is amongst India’s top 10 business conglomerates. It has interests in a diverse range of sectors from power generation, fast moving consumer goods (FMCG), and coal mining to sugar manufacturing, ethanol production and real estate. The group currently employs over 15,000 people across India. The company’s Energy business division, which is privately held by the Bajaj family, is in the midst of implementing 2,500 megawatts (MW) coal-based independent power plants in the state of Uttar Pradesh. With its power plants currently dispersed across six remote locations in India, some 1,500 kilometers from the corporate headquarters, its site employees faced challenges in communication and project execution due to their isolated locations and lack of basic amenities.

With Polycom’s RealPresence video solutions, ranging from Polycom® RealPresence® Desktop solutions and the Polycom® VVX® 1500 (business media phone with video collaboration) to Polycom® RealPresence® Immersive (Polycom® RPX®) and RealPresence® HDX Room solutions, Bajaj Group has increased efficiencies across its business units, namely for the energy sector, and enhanced collaboration across employee communications, business-critical processes and executive board meetings. Video collaboration has become the norm for employees of Bajaj Group who have readily adopted the solutions for its ease and convenience by conducting internal meetings, project reviews, HR interviews, and training across distances, in real-time.

Prior to the implementation of Polycom solutions, Bajaj staff and key senior officials were required to travel great distances for in-person meetings, which proved time consuming and costly. During the construction, operation and maintenance phase in the power business, quick decisions were required to ensure speedy project delivery times and enable high productivity levels.

Spearheading the video conferencing deployment was Mr. Kushagra Nayan Bajaj, Vice Chairman of the Bajaj Group, who was in search of a solution that could be used to avoid decision delays and help to improve efficiency and speed operations. Polycom’s RealPresence solutions fit the company’s requirements exactly, extending from the boardroom and conference rooms to desktop and mobile environments, giving remote teams the ability to instantly initiate high quality, ad-hoc video calls at the touch of a screen from anywhere no matter their location, and share content in real-time and record it whenever needed for playback later, saving time and resources while enabling greater knowledge-sharing.

The company has already witnessed increasing demand and usage for the video conferencing solutions and will look to expand the solution further across its various business units, providing equal access to the video conferencing facilities to all employees from management down to junior staff.

The complete solution is powered by the Polycom® RealPresence® Platform – the most comprehensive and interoperable software infrastructure for universal HD video collaboration – which provides robust provisioning, management, scalability, reliability, and security. The RealPresence Platform’s unsurpassed support for interoperability transforms islands of employees and fragmented communications systems into a seamless video enterprise, which makes enterprise-grade video easily and securely accessible to all authorized personnel whether they're mobile, remote, or on-site. Polycom recently introduced a rich new suite of open APIs that facilitate the development of custom applications and extend the value of the Polycom RealPresence Platform.

“Polycom’s range of video solutions provide the high-definition quality, multi-party, face-to-face meeting experience we require to aid project-related and corporate-level discussions, making it easier for us to reach out to our remote sites, or to be reached instantly, regardless of location,” according to Mr. Bajaj. “Although widely used in our energy business, video collaboration is gaining more acceptance in other parts of the organization too such as in our sugar, coal mining and real estate divisions.”

“In a power plant environment, frequent and immediate communication with corporate headquarters is especially necessary for Bajaj Energy to ensure uninterrupted operations and business continuity,” said Mr. Dinesh Kumar, CIO, Bajaj Energy Pvt. Ltd. “For Bajaj employees, video collaboration is accessible 24 hours a day, thereby reducing the risks of delays in projects due to lack of communication.”

A key requirement and benefit of the solution for Bajaj Group was the comprehensive product support provided by Polycom, due to the demanding nature of their business and the frequency for which video is used. Bajaj Group deployed Polycom’s Immersive Telepresence ImmersiveCare Services offering dedicated adoption services and ongoing support for RealPresence Immersive solutions including software updates and upgrades, advance parts replacement, onsite support and 24x7 telephone access to technical experts.

“Polycom’s comprehensive adoption services support was a great benefit for us, enabling us to start using the video solutions as quickly as possible, thereby saving invaluable time and resources in which we were able to increase our efficiency in daily operations,” said Mr. Kumar.

“Polycom’s business video collaboration solutions are recognized as mission critical to organizations because they remove the barriers of distance and time, empowering teams to meet, share and manage information immediately, and make decisions more efficiently. Polycom is focused on providing complete end-to-end unified communications and collaboration solutions to meet our customers’ needs,” said Mr. Neeraj Gill, Managing Director, India & SAARC, Polycom.

Bajaj Group has shown interest for expanded use of Polycom’s RealPresence Platform by integrating the software into existing IBM Sametime® desktop clients, letting users launch video collaboration sessions easily and intuitively from within familiar interfaces and normal workflows. Polycom RealPresence solutions offer native integration with IBM Sametime® and IBM Connections. The company will also look to incorporate mobility solutions such as the Polycom® RealPresence® Mobile for tablets and smartphones, extending video collaboration beyond the office and allowing mobile employees to participate in group or one-on-one video meetings on the device of their choice.

About The Bajaj Group

The Bajaj Group is amongst India’s top 10 business conglomerates. It has interests in a diverse range of sectors from Power Generation, Fast Moving Consumer Goods (FMCG), Coal Mining, Sugar Manufacturing, Ethanol Production and Real Estate. The total Group revenues exceed US$ 1 billion with a gross market cap of over US$ 1.5 billion. The group currently employs over 15,000 people across India.

The Energy business is privately held by the family and is in the midst of implementing 2,500 MW coal based independent power plants in the state of Uttar Pradesh, the capacity of thermal plants shall further grow to 4500MW. For this, a total investment of around US$ 5 billion is proposed in the next 6 years. Power purchase agreements have already been entered into with the State utilities for a long-term period of 25 years.

The Bajaj Group continuously seeks new avenues and potential opportunities for growth in India and abroad.

About Polycom

Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.com or connect with us on Twitter, Facebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.

© 2012 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50468820&lang=en

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
IoT is still a vague buzzword for many people. In his session at Internet of @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, will discuss the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. The presentation will also discuss how IoT is perceived by investors and how venture capitalist access this space. Other topics to discuss are barriers to success, what is new, what is old, and what the future may hold.
Whether you're a startup or a 100 year old enterprise, the Internet of Things offers a variety of new capabilities for your business. IoT style solutions can help you get closer your customers, launch new product lines and take over an industry. Some companies are dipping their toes in, but many have already taken the plunge, all while dramatic new capabilities continue to emerge. In his session at Internet of @ThingsExpo, Reid Carlberg, Senior Director, Developer Evangelism at salesforce.com, to discuss real-world use cases, patterns and opportunities you can harness today.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArcho...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how thes...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) ir...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn rea...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder ...
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other mach...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice s...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example...