|By Business Wire
|November 9, 2012 08:55 AM EST
Guidewire Software, Inc. (NYSE: GWRE) a provider of flexible core system
software to Property/Casualty (P/C) insurers, recently hosted its eighth
annual user conference, Connections 2012 in San Francisco,
California. Five hundred and seventy-five people attended from
Guidewire’s customer and partner community. Centering on the theme of “Customer
Success”, Connections 2012 provided opportunities for attendees to
connect with industry colleagues, exchange experiences, and engage with
the Guidewire team.
Connections 2012 was kicked off with Guidewire’s chief executive
officer, Marcus Ryu, providing highlights of successful customer
implementations, the contributions of Guidewire’s integration partners,
and Guidewire’s global expansion over the past year. Ryu then noted that
“core systems are not enough” and introduced Guidewire LiveSM
to the captivated audience. Guidewire Live is the P/C industry’s first
network that connects peer insurers, external content, and expert tools,
and is accessed through apps designed to bring context to insurance
decisions. Concluding the presentation, Ryu provided an iPad
demonstration of Guidewire Live and shared a few future app ideas.
Day two’s keynote speaker, Guidewire co-founder and director of Product
Strategy, Ken Branson explained how Guidewire is providing solutions
that complement and extend the value of Guidewire’s core systems. He
presented an update on the new functionality that has been developed
over the past year focusing on add-on modules, accelerators, Guidewire
Labs, and Guidewire Live. Branson closed his presentation by showcasing
some of the exciting ways in which Guidewire customers are using
Guidewire products to transform their businesses.
The Connections program was designed to address a variety of attendee
business and technical interests, foster discussion on a wide range of
topics, and provide a forum for Guidewire customers to share their
experiences, lessons learned, and best practices. A series of more than
60 hands-on workshops, roundtable discussions, expert panels, customer
and Guidewire-led educational sessions held throughout the days of the
conference also proved popular.
Customer sessions included:
Customer Case Study: Upgrading PolicyCenter (with Sentry);
Customer Case Study: How The Hanover Implemented an iPad Mobile
Adjuster Application (with The Hanover Insurance Group);
Introduction to Guidewire Live (with The Co-operators);
Customer Case Study: A New Core Systems Suite in Under a Year (with
Customer Case Study: Multi-brand, Multi-line, Multi-product
Business Model Implementation on a Single ClaimCenter Instance (with
Customer Case Study: How The Co-operators Upgraded from ClaimCenter
5 to 7 (with The Co-operators);
Panel: Implementing BillingCenter – Real-world Experiences (with
CAA Insurance and Great American Insurance Group);
Compare Yourself on Guidewire Live (with The Hanover Insurance
Panel: Enhancing the Customer Experience with PolicyCenter (with
CAA Insurance and Mercury Insurance);
Customer Case Study: Delivering Performance in a Large-scale
Enterprise (with Tokio Marine & Nichido Fire Insurance Company);
The Guidewire Wedge Business Case™: A Lifecycle of Business Value (with
MiddleOak and Aviva Canada); and
Customer Case Study: Opportunities to Improve Workers’ Compensation
Case Management (with QBE Australia).
Connections 2012 was sponsored by Guidewire PartnerConnect™ and
technology alliance partners: Ernst & Young, Capgemini,
PricewaterhouseCoopers, CastleBay Consulting, Cognizant, Deloitte, HCL,
IBM, HP Exstream, and Thunderhead.com – who were on hand to discuss
their services/solutions with attendees and to give presentations and/or
moderate roundtable discussions.
“Connections 2012 gave us a forum to celebrate our customers’
achievements which Guidewire is very proud to have been a part of,” said
Marcus Ryu, chief executive officer, Guidewire Software. “We thank all
of our sponsoring partners and most importantly, we thank our customers
for helping to make Connections 2012 a successful and inspiring event.”
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Designed to be flexible
and scalable, Guidewire solutions give insurers the capability to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®,
Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key
functional areas in insurance – underwriting and policy administration,
claims management, and billing. Guidewire is headquartered in Foster
City, California, with offices in Beijing, Dublin, Hong Kong, London,
Munich, Paris, Sydney, Tokyo, and Toronto. For more information, please
© 2012 Guidewire Software, Inc. All rights reserved. Guidewire,
Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter,
Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire Live,
Before & After, Guidewire PartnerConnect, Deliver Insurance Your Way,
and the Guidewire logo are trademarks, service marks, or registered
trademarks of Guidewire Software, Inc. in the United States and/or other
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