Click here to close now.




















Welcome!

IBM Cloud Authors: Mark Carrizosa, Elizabeth White, Carmen Gonzalez, XebiaLabs Blog, Liz McMillan

News Feed Item

HP Unleashes the Power of Operational Analytics to Optimize Performance for Hybrid Environments

Market-Leading HP Business Service Management Software Harnesses Big Data Analytics to Better Predict, Prevent and Respond to IT Issues

PALO ALTO, CA -- (Marketwire) -- 11/27/12 -- HP (NYSE: HPQ) today announced a new version of HP Business Service Management (BSM) software, the first solution of its kind to use big data analytics to improve the performance and availability of business software across mobile and hybrid IT environments.

With the increasing use of virtualization and cloud technologies, IT organizations no longer know or control all the technologies in their environment, making it difficult for applications and operations teams to foresee potential issues. IT needs a new solution that both predicts the occurrence of known problems and identifies previously unknown issues before they occur.

HP BSM delivers end-to-end visibility into IT applications and services. With powerful real-time and historical analytics to monitor the health of the entire IT stack, from business services and applications to the infrastructure and networks, clients can anticipate real IT issues before they happen.

"In today's complex hybrid environments, where business service availability and performance directly correlate to business success, IT organizations are looking for new ways to deliver predictable service levels," said Ajei Gopal, senior vice president and general manager, Hybrid and Cloud Business Unit, Software, HP. "The new HP Business Service Management solution delivers end-to-end operational intelligence to help IT make better decisions and improve service levels in complex, dynamic IT environments."

"It was difficult for our operations team to see the severity or identify the root cause of a particular service issue with old monitoring tools," said Leiv-Erik Verspoor, senior platform consultant at Sykehuspartner, the largest IT service provider for hospitals in northern Europe. "HP BSM automatically notifies our IT team of potential issues with our infrastructure and services so we can quickly resolve the problem to reduce downtime and ultimately lower costs for our customers."

HP Operational Analytics powers IT intelligence
New to HP BSM is HP Operational Analytics (OpsAnalytics), a capability that delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information.

HP OpsAnalytics is the seamless integration of HP ArcSight Logger -- a universal log management solution -- with the unique correlation capabilities of HP Operations Manager i (OMi) and the predictive analytics of HP Service Health Analyzer (SHA).

This combination delivers deep visibility and insight into any performance or availability issue, so clients can:

  • Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact;
  • Proactively solve unanticipated issues by collecting, storing and analyzing IT operational data to automatically correlate service abnormalities with the problem source; and
  • Resolve incidents faster with knowledge based on historical analysis of prior similar events through search capabilities across logs and events.

HP BSM helps clients maximize IT investments with end-to-end visibility across heterogeneous environments by:

  • Ensuring service availability with a 360-degree view of IT performance, by aggregating data from disparate sources into a single dashboard using out-of-the-box connectors to a range of management frameworks, including IBM Tivoli Enterprise Console, IBM Tivoli Monitoring and Microsoft® System Center;
  • Resolving and improving performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks; and
  • Improving availability of web and mobile applications through greater insight into client-side performance issues.

HP also lets virtualization administrators and virtualization subject matter experts (vSME) diagnose and troubleshoot performance bottlenecks in virtualized environments with HP Virtualization Performance Viewer (vPV). The free version is available to download today.

Kuveyt Turk Participation Bank boosts business efficiencies
Kuveyt Turk Participation Bank, a leading interest-free financial services provider in Turkey, improved IT service efficiency with HP BSM software. With locations in six countries and more than 220 in-country branches, the Kuveyt Turk IT operations team spends much of its time conducting reactive application monitoring, with an average service call lasting 30 minutes.

After reviewing multiple solutions, Kuveyt Turk chose HP BSM to monitor performance of business services across its eBanking, point-of-service, ATM, credit card services and call center environments. As a result, the company has reduced the number of calls to its service desk by 30 percent and reduced incident resolution time by 50 percent.(1)

"Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually," said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. "We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime."

Available as a hybrid deployment
HP Business Service Management can be deployed in a hybrid model where HP Application Performance Management on HP Software as a Service is integrated with on-premises components of HP BSM. This deployment model allows customers to achieve a faster path to value and reduce cost by minimizing necessary upfront investments in deploying the HP BSM solution.

HP services help clients plan, deploy, support
HP Software Professional Services offers HP BSM Upgrade Services -- a suite of services designed to offer customer choice and confidence. The options range from a fixed price, remote engagement tailored for simpler and smaller scale deployments, all the way to on-site, custom enterprise upgrades suitable for large and complex installations.

Additional information about the new version of HP BSM will be available via a webinar series beginning on Jan. 8, 2013. Additional information about HP BSM, including white papers, data sheets and solution briefs, is available at www.hp.com/go/bsm.

Pricing and availability
The new version of HP Business Service Management will be available worldwide directly from HP or through its ecosystem of worldwide channel partners. Pricing is based on a licensing model.

The free versions of HP Virtualization Performance Viewer (vPV) and HP ArcSight Logger are available to download from www.hp.com/go/vpv and www.hp.com/go/opsanalytics, respectively.

About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.

(1) Results as reported by HP customer.

Microsoft is a U.S. registered trademark of Microsoft Corporation.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2012 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so they don't have to be replaced and are instantly converted to become smart, connected devices.
The 3rd International WebRTC Summit, to be held Nov. 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 15th International Cloud Expo, 6th International Big Data Expo, 3rd International DevOps Summit and 2nd Internet of @ThingsExpo. WebRTC (Web-based Real-Time Communication) is an open source project supported by Google, Mozilla and Opera that aims to enable bro...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small, but are focused on specific tasks. The ability for developers to deploy multiple containers – thous...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be.
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
Contrary to mainstream media attention, the multiple possibilities of how consumer IoT will transform our everyday lives aren’t the only angle of this headline-gaining trend. There’s a huge opportunity for “industrial IoT” and “Smart Cities” to impact the world in the same capacity – especially during critical situations. For example, a community water dam that needs to release water can leverage embedded critical communications logic to alert the appropriate individuals, on the right device, as soon as they are needed to take action.
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...