Research and Markets (http://www.researchandmarkets.com/research/2z9h26/call_centers) has announced the addition of the "Call Centers - Global Strategic Business Report" report to their offering.

This report analyzes the worldwide markets for Call Centers in US$ Million. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2010 through 2018. A six-year historic analysis is also provided for these markets.

The report profiles 185 companies including many key and niche players such as:

- [24]7 Inc.

- Acumen Telecomunicaciones SA de CV

- Alliance Data Systems Inc.

- Expert Global Solutions Inc.

- Aspect Software Inc.

- ATOS S.A.

- Avaya Inc.

- BT Communications (Ireland) Limited

- Capita Customer Management Limited

- Convergys Corp.

- Datamatics Global Services Limited

- Dimension Data Group Company

- Merchants Limited

- Entel Call Center

- EXL Service Holdings Inc.

- Genpact

- GTL Ltd.

- HCL BPO Services NI Ltd.

- IBM Global Process Services Pvt. Ltd.

- Plusoft Informatica Ltda

- Quality Plus Callscan Australia Pty Ltd.

- Sitel

- Stream Global Services Inc.

- Sykes Enterprises Inc.

- Teleperformance SA

- TRG Customer Solutions

- West Corporation

- Wipro Technologies Ltd.

Market data and analytics are derived from primary and secondary research. Company profiles are primarily based upon search engine sources in the public domain.

Competitive Landscape

Total Companies Profiled: 185 (including Divisions/Subsidiaries - (203)

The United States (109)

Canada (2)

Japan (4)

Europe (34)

- France (9)

- Germany (4)

- The United Kingdom (11)

- Spain (1)

- Rest of Europe (9)

Asia-Pacific (Excluding Japan) (41)

Latin America (9)

Africa (3)

For more information visit http://www.researchandmarkets.com/research/2z9h26/call_centers