Click here to close now.


IBM Cloud Authors: Betty Zakheim, Liz McMillan, Greg O'Connor, Don MacVittie, Kevin Benedict

News Feed Item

Customers Affirm EMC Leadership in VMware Backup

Users of EMC Avamar Report Dramatically Reduced Backup Times, Rapid Restores, Cost and Operational Savings While Enhancing RTOs and SLAs

HOPKINTON, Mass., Dec. 20, 2012 /PRNewswire/ --

News Summary:

  • Speed - A large financial services company cut the backup time of VMware environments by 10x and now responds to restore requests in just minutes
  • Scale - A rapidly growing cloud service provider processes five times as many backups-addressing 1,000 backup jobs daily-with just one backup administrator, while improving customer service levels
  • Savings - A health care provider will save $130,000 annually on the backup of VMware environments with Avamar, after cutting backup times by 3x and restore times by 8x
  • Success- EMC Avamar users are exceeding their expectations for the backup of VMware environments and recovery performance, while delivering better service levels to their internal and external clients                                                               

Full Story:

EMC Corporation (NYSE:EMC) today announced that users of EMC® Avamar® consistently report better backup for their VMware environments, citing metrics that positively impact operational efficiency and client service levels. EMC leads the industry in backup of VMware environments by fully using the latest VMware vSphere® APIs to deliver fast and reliable virtual machine backup and recovery. Avamar deduplication software and systems excel at backup of both virtual and physical environments. This enables Avamar customers to make the transition to a highly virtualized environment faster and more smoothly than if they used any other backup method.

Regardless of size, industry or location, Avamar users share common experiences and successes when it comes to the protection of their VMware environments," says Rob Emsley, Senior Director of Product Marketing, EMC Backup Recovery Systems Division. "As virtualization continues to drive more efficiency and flexibility into IT environments, it also creates new and different challenges for backup and recovery of data and applications. Avamar users are not only able to meet these challenges head-on, but also deliver better backup and disaster recovery capabilities to their internal clients. Nothing speaks louder than universal customer success, and the common thread running through Avamar customer experiences is dramatically enhanced VMware backup and recovery."

Cal-Israel Credit Card Ltd.

Cal-Israel is an Israeli credit cards company, the issuer and acquirer of the world's leading credit card brands: Visa, MasterCard and Diners, and provides financial services and solutions for 1.8 million cardholders and tens of thousands of businesses.

The company was facing a variety of data protection challenges due to its tape-based backup system, particularly with respect to the protection of approximately 1,000 virtual machines. Cal-Israel solved the full range of its challenges by implementing a comprehensive, integrated backup and recovery solution from EMC that leveraged EMC Avamar for its virtual environment. 

"With Avamar, our virtual machines achieve a deduplication rate of as much as 97 percent, and our backup and recovery performance has been significantly enhanced. For one backup group of about 300 servers, Avamar has reduced the backup window from twenty-four hours or more to between two and four hours. Avamar is simple to use and has been highly effective for our VMware environment. The SLA for file restores is now minutes --compared to hours or even days before, and we can efficiently replicate backups offsite to meet our regulatory requirements."

- Re'em Hazan, Data Protection and DRP Manager, Cal-Israel Credit Card Ltd.

St. Charles Health System

St. Charles Health System (SCHS) is Central Oregon's largest employer, with multiple medical treatment delivery facilities and over 3,000 caregivers. The SCHS team was protecting its IT environment with an aging IBM Tivoli tape-based system that was failure-prone, labor intensive and in need of a major upgrade. VMware backups at SCHS were running well past their nightly window, and their tape-based backup system was ill-equipped to keep pace with the velocity of the organization's virtual server growth. By using EMC backup and recovery solutions, SCHS saved $400,000 compared to the cost of upgrading its legacy system and solved a variety of data protection issues.  Using EMC Avamar for backup and recovery of its virtual environment, SCHS has reduced its nightly backup of its VMware environment window from eighteen hours to seven hours, while paving the way for increased virtualization levels.

"We anticipate yearly savings of over $130,000 from our Avamar system. Restores that were taking eight to ten hours now take only one to two hours. But what's really impacted our organization is the operational time savings. I can't emphasize enough how much our IT operation has improved now that our team is not spending all day on backups. Our in-house customers are excited about Avamar's ability to do file level as well as image level restores, and our IT team can focus more on building our virtual environment—with the full confidence that we can efficiently and effectively protect it."    

- Mike Crystal, Enterprise Architect for Servers and Storage, St. Charles Health System


TekLinks is a leading services provider of IP telephony, network security, data storage, backup, disaster recovery and hosting services to numerous businesses across the Gulf South states. The company has seen its data assets and infrastructure grow rapidly as more businesses have embraced its cloud-based services. With this growth, TekLinks faced increasing challenges keeping up with the operational demands its backup and disaster recovery services were placing on its staff, and with several different backup systems in use it was becoming more difficult and time consuming to track and verify what backup jobs were completing successfully. To more effectively address its clients' backup and disaster recovery needs and help accelerate its virtualization process, TekLinks introduced "TekVault," a new Backup as a Service offering based on EMC Avamar deduplication backup software and systems. TekLinks implemented Avamar in each of its three data centers-two of which are replicated for disaster recovery. Avamar Virtual Edition is used to deploy virtual Avamar servers at client sites. Today, most backup jobs of VMware environments for individual tenants complete in less than fifteen minutes over clients' existing network links versus eight hours or more previously, and restores typically take just minutes. TekLinks is now able to execute the majority of its nearly 1,000 daily full backup jobs within its 12 hour window using a single backup administrator, and its infrastructure is 90% virtualized with VMware vSphere.

"We needed a backup solution that would perform reliably in the cloud and effectively address VMware backup. After looking at several other solutions, only Avamar delivered the performance, versatility and efficiency we required. With backup as a service, clients are often concerned that a backup job will choke out their network bandwidth. Avamar gives us a great competitive advantage, enabling fast daily full backups across existing LAN/WAN links. Our clients really respond to that.  With Avamar, we have exceptional visibility into our backups so we know we're delivering great service levels to our clients. We now have just one admin assigned to backups, yet we're processing nearly five times as many backup jobs."

- Ed McLain, Director of Data Center Operations, TekLinks

EMC Avamar is optimized to provide the fastest, most efficient backup and recovery for virtualized environments. Avamar supports the VMware vSphere Storage API for Data Protection (VADP), and it is tightly integrated with VMware vCenter Server for seamless management of the backup infrastructure. Avamar provides the industry's first and only implementation of changed block tracking for data recovery – resulting in the fastest possible virtual machine restore. Avamar also leverages its own load-balancing algorithm across multiple Proxy VMs to maximize throughput, and further accelerate backups. 

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset – information – in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at

EMC and Avamar, are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks herein are the property of their respective holders.

VMware, vSphere and vCenter are registered trademarks and/or trademarks of VMware, Inc. in the United States and/or other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship with VMware or any other company.

SOURCE EMC Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true change and transformation possible.
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" in this scenario: microservice A (releases daily) depends on a couple of additions to backend B (re...
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at, examined how Docker has evolved into a highly effective tool for application delivery by allowing increasingly popular Mobile Backend-as-a-Service (mBaaS) platforms to quickly crea...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound effect on the world, and what should we expect to see over the next couple of years.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, wil...
PubNub has announced the release of BLOCKS, a set of customizable microservices that give developers a simple way to add code and deploy features for realtime apps.PubNub BLOCKS executes business logic directly on the data streaming through PubNub’s network without splitting it off to an intermediary server controlled by the customer. This revolutionary approach streamlines app development, reduces endpoint-to-endpoint latency, and allows apps to better leverage the enormous scalability of PubNub’s Data Stream Network.
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Ben Perlmutter, a Sales Engineer with IBM Cloudant, demonstrated techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk was on IBM Cloudant, Apache CouchDB, and ...
I recently attended and was a speaker at the 4th International Internet of @ThingsExpo at the Santa Clara Convention Center. I also had the opportunity to attend this event last year and I wrote a blog from that show talking about how the “Enterprise Impact of IoT” was a key theme of last year’s show. I was curious to see if the same theme would still resonate 365 days later and what, if any, changes I would see in the content presented.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context with p...
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical to maintaining positive ROI. Raxak Protect is an automated security compliance SaaS platform and ma...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, demonstrated examples of com...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningful and actionable insights. In his session at @ThingsExpo, Paul Turner, Chief Marketing Officer at...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and technology requirements that will drive the Internet of Things from hype to reality.
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessions, I wanted to share some of my observations on emerging trends. As cyber security serves as a fou...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.