Welcome!

IBM Cloud Authors: Pat Romanski, Elizabeth White, Liz McMillan, Kevin Benedict, Yeshim Deniz

News Feed Item

Epicor Unveils Multi-Year Strategic Plan to Fuel Growth in the Retail Technology Sector

Key Initiatives Include Support for Global Market Requirements, Cross-Channel Retailing, and Cloud to Enhance Market Share and Expand Global Footprint

NEW YORK, NY -- (Marketwire) -- 01/15/13 -- NRF 2013 (Booth 1805) -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today unveiled a multi-year strategic plan to grow its market share and expand its global footprint in the retail technology space, here at the NRF 2013, the industry's premier retail technology showcase.

Recognized as the No. 1 vendor of point of sale (POS) software among the top 250 largest specialty soft goods and hard goods retailers by an independent research and advisory firm(1), Epicor is the retail technology partner of choice for thousands of retailers -- from Aeropostale and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and Under Armour.

The multi-year strategic plan is designed to enable Epicor to maintain and grow its leadership position, and is initially focused on four strategic priorities: global expansion, cross-channel execution, and continuing investments in both POS and enterprise cloud technology. To support these initiatives, the company has allocated significant new resources in the form of monetary investments and the addition of new personnel.

The key initiatives align with new and emerging requirements in the retail sector, one of which is retail globalization. According to a survey of 326 major international retailers conducted by CBRE, the globalization of the retail sector continued to gain steam in 2012, with almost half (47%) of the retailers in the survey having a presence in The Americas, Europe Middle East and Africa (EMEA) and Asia Pacific.(2)

To this end, Epicor has established a new international business development, sales, services and support unit to support the globalization requirements of retailers doing business in APAC, Latin America and EMEA. Epicor will also look to partner with local resources to support in-region sales, services and support. The company is committed to supporting global market requirements in its core applications, and Epicor also will ready its end-to-end retail technology suite for global deployment.

Another Epicor initiative aligning with a key focus for retailers in 2013 and beyond is cross-channel execution. Underscoring its importance to retailers, Ebeltoft Group´s 2012 Global Cross Channel Retailing report says, "For most market leading retailers and their challengers, cross channel will be an imperative, not an option."(3)

Epicor has been a leader in cross-channel execution solutions for many years. Existing proven solutions include Epicor Retail Enterprise Selling and Multi-Channel Transaction Adapter solutions that enable a seamless cross-channel fulfillment capability. To take these solutions to the next level and further differentiate its cross-channel capabilities, Epicor plans to deliver a single, integrated order management and fulfillment solution across channels and offer eCommerce and Mobile Commerce integrations leveraging the Epicor Retail Multi-Channel Transaction Adapter (MCTA) and Order Management Systems. Epicor also will focus on expanding eCommerce and cross channel sales and partner integration.

"Our multi-year strategic plan outlines the key priorities for Epicor to develop and expand its capabilities to meet the new and emerging needs of advanced retailers," said Ian Rawlins, vice president, retail marketing and business development for Epicor. "It's important to communicate this vision both internally and also for our valued retail clients, and execution is key. To enable us to achieve our strategic goals and make good on these commitments, we're investing millions of dollars to make certain we have the right resources in place to ensure success. To this end, in fiscal 2013 alone, Epicor is expanding its retail development organization by more than 30%."

The additional development resources will support Epicor commitments in cloud-based architecture development, the other initiatives outlined in the multi-year strategic plan. To support best-in-class scalability, the company will leverage cloud-based technologies across the Epicor Retail Enterprise product suite and will focus on leveraging cloud-based transaction logic for a unified single enterprise transaction platform to support centralized POS and cross-channel transactions.

Last year, a study from IBM revealed 70 percent of mid-sized businesses plan to deploy cloud technology to improve IT systems and lower costs.(4) Retail, with a highly distributed environment, with hundreds and sometimes thousands of physical locations, thousands of distributed associates and often millions of consumers all needing access to up-to-date and integrated information and transaction systems, is the ideal environment to leverage a cloud infrastructure.

Together these strategic initiatives represent a significant multi-year commitment by the organization and will enable Epicor Retail to maintain and expand its market leadership position in general and specialty retail markets on a global basis.

About Epicor Retail Solutions
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today's connected, cross-channel shoppers, and the business requirements of the most demanding softgoods, hardgoods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies -- from Aeropostale, Aftermarket Auto Parts Alliance and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and Under Armour -- trust Epicor to help them remain current, competitive, and consistently strong.

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST and Facebook.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

(1) IHL Group, "A Retailers Guide: POS Software for Softgoods Retailers" (Sept. 26, 2012) and "A Retailers Guide: POS Software for Hardgoods Retailers" (Sept. 28, 2012).

(2) How Global is the Business of Retail?, CBRE, April 2012, http://www.cbre.com/AssetLibrary/120413%20How%20Global%20is%20the%20Business%20of%20Retail%20-%20Executive%20Summary.pdf.

(3) 2012 Global Cross Channel Retailing, Ebeltoft Group, June 2012, http://www.shop.org/c/document_library/get_file?folderId=164&name=DLFE-988.pdf.

(4) Inside the Midmarket: A 2011 Perspective, IBM, 2011,
http://www-304.ibm.com/businesscenter/cpe/download0/214954/Inside_the_MM_UK_report.pdf.

Contact:
Lisa Preuss
Senior Director, Public Relations
Epicor Software Corporation
+1 949 585 4235
lpreuss@epicor.com

Erin Lutz
Lutz PR (on behalf of Epicor)
+ 1 949 293 1055
erin@lutzpr.com

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
ReadyTalk has expanded the capabilities of the FoxDen collaboration platform announced late last year to include FoxDen Connect, an in-room video collaboration experience that launches with a single touch. With FoxDen Connect, users can now not only engage in HD video conferencing between iOS and Android mobile devices or Chrome browsers, but also set up in-person meeting rooms for video interactions. A host’s mobile device automatically recognizes the presence of a meeting room via beacon tech...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
On Dice.com, the number of job postings asking for skill in Amazon Web Services increased 76 percent between June 2015 and June 2016. Salesforce.com saw its own skill mentions increase 37 percent, while DevOps and Cloud rose 35 percent and 28 percent, respectively. Even as they expand their presence in the cloud, companies are also looking for tech professionals who can manage projects, crunch data, and figure out how to make systems run more autonomously. Mentions of ‘data science’ as a skill ...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...