Welcome!

Websphere Authors: Carmen Gonzalez, Yeshim Deniz, Elizabeth White, Sanjeev Sharma, Liz McMillan

News Feed Item

Telecom Managed Services Market 2013-2018

NEW YORK, Feb. 20, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Telecom Managed Services Market 2013-2018

http://www.reportlinker.com/p01103116/Telecom-Managed-Services-Market-2013-2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Telecommunication_Services

Overview:

A trend that began about a decade ago for telecommunications network operators has accelerated in recent years. This trend, to outsource infrastructure as well as certain operational support to third party managed communications providers, is reaching a next stage in evolution. Historically, telecom operators have looked to service bureau providers for intermediation services, database services, and various OSS/BSS support. The more recent trend has been to outsource infrastructure as a service as a means of reducing Capital Expenditure (CapEx) and to use as negotiation leverage for improved pricing on next generation networks such as IP Multimedia Subsystem (IMS) and LTE infrastructure such as Voice over LTE (VoLTE).

Carriers' desire to cut Operating Expenses (OpEX) and CapEx has driven growth in the telecom outsourcing market by 4% CAGR and is expected to reach $76 billion by 2016. The top players such as Alcatel-Lucent, Ericsson, Huawei, and Nokia Siemens Networks dominate the market and remain committed to provide managed services.

The next stage in evolution is to outsource value-added services including content, commerce, and next generation communication services. This is a key development as network operators are poised to lose revenue and margins both do to marginalization of bearer services (voice and data both) and the need for value-added service (VAS) applications.

This research provides insights into the current and future state of telecom managed services with a view into the anticipated marketplace through 2018. This report provides the reader with an understanding of the telecom managed service market landscape including market direction, core deliverables, significant players, pricing analysis, cloud computing trends for managed service, cost-benefit advantages over self-managed solutions, and market positioning.

To complement this research, the purchaser of this report is entitled to also receive any (one) currently available Mind Commerce next generation telecom report at no additional charge. Company-wide license purchasers are entitled to up to three (3) currently available Mind Commerce next generation telecom and/or value added services reports at no additional charge.

Target Audience:

Telecom network operators
Managed services providers
Application developers and ASP
Network integration companies
Network infrastructure providers

Companies in Report:

Alcatel-Lucent
Amdocs Ltd.
Apple
AricentInc.
Atos Origin S.A
BytemobileInc.
Cisco Systems Inc.
Ericsson
HP
Huawei Technologies Co. Ltd
IBM
Infosys
Juniper Networks
LG Electronics
Neustar
Nokia Siemens Networks
Syniverse
TNS

Table of Contents:

1.0 EXECUTIVE SUMMARY 5

2.0 INTRODUCTION 8

3.0 TYPES OF SERVICES PROVIDED BY THE TELECOM VENDOR 12

3.1 TECHNICAL SERVICES 13
3.2 PROFESSIONAL SERVICES 13
3.3 MANAGED SERVICES 13

4.0 AN OVERVIEW ON MANAGED SERVICE 14

4.1 MANAGED SERVICE PROVIDER (MSP) 14
4.2 REASONS FOR SHIFTING SOLUTION PROVIDERS TO MANAGED SERVICES MODELS 14
4.3 BENEFITS OF PROVIDING MANAGED SERVICE 15
4.4 BECOMING A MANAGED SERVICE PROVIDER 16
4.5 THE CORE DELIVERABLES OF A BASIC MANAGED SERVICES OFFERING 17
4.6 WHAT SHOULD BE INCLUDED IN A MANAGED SERVICES AGREEMENT 18
4.7 HOW TO PRICE MANAGED SERVICE PROVIDER (MSP) OFFERINGS 20
4.7.1 POPULAR PRICING MODEL 22

5.0 AN OVERVIEW FOR TELECOM SERVICE PROVIDERS 24

5.1 CHANGING TELECOMMUNICATIONS MARKETPLACE 24
5.2 MANAGED SERVICES BUSINESS MODELS 26
5.2.1 MANAGED SERVICES BUSINESS MODEL OPTIONS 27
5.3 BUILDING BUSINESS 30
5.4 MANAGED SERVICES DEMYSTIFIED - HOW TO BE BENEFITED 31

6.0 CURRENT TREND IN THE TELCO SECTOR -MANAGED SERVICES AND CLOUD COMPUTING 33

6.1 TELCOS CONTINUE TO RECOGNIZE THE NEED TO OFFER MANAGED SERVICES 33
6.2 TELECOM OUTSOURCING, MANAGED SERVICES A $76 BILLION OPPORTUNITY BY 2016 34
6.3 TELCOS ON TRACK TO SPEND $75 BILLION PER YEAR ON OUTSOURCED SERVICES BY 2016 36
6.4 MANAGED SERVICES REVENUE TO SURPASS INFRASTRUCTURE SALES FOR MAJOR TELECOM VENDORS, NEW REPORT FINDS 37
6.5 SHALL VENDORS CONTINUE TO PROVIDE MANAGED SERVICE 39
6.6 ALCATEL-LUCENT INVESTING $2.1 BILLION IN TO FUND RESTRUCTURING PROGRAM 40
6.7 ISSUES AND KEY CONCERNS FOR MANAGED SERVICES 40
6.8 CLOUD COMPUTING 42

7.0 THE COMPETITIVE PICTURE FOR MANAGED SERVICE 44

7.1 MANAGED SERVICE MARKET 44
7.1.1 ALCATEL-LUCENT 44
7.1.2 AMDOCS LTD. 46
7.1.3 ARICENT INC. 47
7.1.4 ATOS ORIGIN S.A 48
7.1.5 BYTEMOBILE INC. 50
7.1.6 CISCO SYSTEMS INC. 50
7.1.7 ERICSSON 51
7.1.8 HUAWEI TECHNOLOGIES CO. LTD 52
7.1.9 INFOSYS 53
7.1.10 NEUSTAR 55
7.1.11 NOKIA SIEMENS NETWORKS 56
7.1.12 SYNIVERSE 57
7.1.13 TNS 58

8.0 MANAGED SERVICE PROVIDER PLATFORM 59

8.1 EASE TO TRANSITION EXISTING CUSTOMERS TO MANAGED SERVICES 59
8.2 HOW CAN MANAGED SERVICES INCREASE SOLUTIONS AND SERVICES SALES 59
8.3 HOW MANAGED SERVICES CAN BE MARKETED 60

9.0 NEXT-GENERATION MANAGED SERVICES: THE KEY TO BUSINESS TRANSFORMATION 63

9.1 WHY BUSINESS TRANSFORMATION IS NECESSARY 63
9.1.1 THE AVAILABILITY OF AFFORDABLE BROADBAND 64
9.1.2 INCREASED DEMAND FOR THE HIGH-QUALITY, CONVERGED MULTIMEDIA SERVICES ENABLED BY UBIQUITOUS CONNECTIVITY 64
9.1.3 RELATIONSHIP BETWEEN COSTS AND REVENUES 64
9.2 KEY ELEMENTS OF NEXT-GENERATION MANAGED SERVICES 66
9.2.1 BUILD/OPERATE/MANAGE (BOM) FOR MOBILITY 67
9.2.2 MANAGED INFRASTRUCTURE 68
9.2.3 MANAGED END-TO-END SERVICES OPERATIONS 68
9.2.4 FULL OUTSOURCING 68

10.0 SELLING MANAGED SERVICES TO CLIENTS 70

10.1 UTILIZE EXPERT STATUS 70
10.2 MANAGED SERVICES GENERATES PREDICTABLE REVENUE 71

11.0 CHOOSING RIGHT MANAGED SERVICES PROVIDER 72

12.0 CONCLUSIONS AND RECOMMENDATIONS 76


List of Graphs

Figure 1: Service Delivery Platform 11
Figure 2: Network Complexity and Resource Allocation 26
Figure 3: Hosted Applications 29
Figure 4: Managed Services structured from a scope and reward perspective 32
Figure 5: Managed Service Global Market by 2016 35
Figure 6: Market dominated by four major players 35
Figure 7: Service Providers to pay network equipment vendors $75B per year 36
Figure 8: Positioning of Outsourcing/Managed Services Vendor 44
Figure 9: Aricent's Managed Network Service 48
Figure 10: Service provider challenges 63
Figure 11: Managed Services Solutions are moving from network-centric to service-centric 67
Figure 12: Managed Services Value Delivered 69
Figure 13: A well-defined outsourcing model 73
Figure 14: Outsourcing Model Governance Process 74

List of Tables

Table 1: Types of services provided 12

To order this report:
Telecommunication_Services Industry:
Telecom Managed Services Market 2013-2018

Contact Clare: clare@reportlinker.com
US:(339) 368 6001
Intl:+1 339 368 6001

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the real benefits to focus on, how to understand the requirements of a successful solution, the flow of ...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Focused on this fast-growing market’s needs, Vitesse Semiconductor Corporation (Nasdaq: VTSS), a leading provider of IC solutions to advance "Ethernet Everywhere" in Carrier, Enterprise and Internet of Things (IoT) networks, introduced its IStaX™ software (VSC6815SDK), a robust protocol stack to simplify deployment and management of Industrial-IoT network applications such as Industrial Ethernet switching, surveillance, video distribution, LCD signage, intelligent sensors, and metering equipment. Leveraging technologies proven in the Carrier and Enterprise markets, IStaX is designed to work ac...
C-Labs LLC, a leading provider of remote and mobile access for the Internet of Things (IoT), announced the appointment of John Traynor to the position of chief operating officer. Previously a strategic advisor to the firm, Mr. Traynor will now oversee sales, marketing, finance, and operations. Mr. Traynor is based out of the C-Labs office in Redmond, Washington. He reports to Chris Muench, Chief Executive Officer. Mr. Traynor brings valuable business leadership and technology industry expertise to C-Labs. With over 30 years' experience in the high-tech sector, John Traynor has held numerous...
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...