|By Udayan Banerjee||
|February 21, 2013 12:41 AM EST||
If you have any doubt about it just look at the adoption rate … look at the study results published … or just try it yourself.
Offshoring also works!
Again, if you have any doubt, just look at the growth of offshoring … look at the success of the success of the India based IT companies … try to find a reasonably large company which has no offshore presence.
People or Process … which is more important?
If you are following agile methods then … obviously … people are more important. In fact it is clearly stated in the Agile manifesto. Off course, the manifesto does not say that process is not important but it emphasizes that people are more important than process and tool.
If you are into offshoring then the clear winner is process. Almost all large offshoring outfit have focused on process and have adopted SEI-CMMi model. On the same vein, CMMi does not say the people are not important, but the focus is clearly on processes and practices.
But, is this not contradictory?
Dreyfus Model of Skill Acquisition
One possible explanation is that both people and process are important. Successful agile implementation does not ignore process. Similarly, successful offshoring does not ignore people.
However, a better explanation can be found in the Dreyfus Model of Skill Acquisition.
If you search the net you will find tons of material explaining what the model is and I have included few of the at the end of this post. However, the simplest and the shortest explanation comes from Seth Godin:
The Dreyfus model of skill acquisition posits that there are five stages people go through:
- Novice = wants to be given a manual, told what to do, with no decisions possible
- Advanced beginner = needs a bit of freedom, but is unable to quickly describe a hierarchy of which parts are more important than others
- Competent = wants the ability to make plans, create routines and choose among activities>
- Proficient = the more freedom you offer, the more you expect, the more you’ll get
- Expert = writes the manual, doesn’t follow it
Offshore Software Development, CMMi and Process Focus
When the offshoring started, the workforce comprised of Novices and Advanced Beginner with a handful of experts guiding them. The growth of offshoring was too fast to move the Advanced Beginners to become Competent in the required number.
Therefore, it was logical for the organizations to focus on gaining process expertise and the most logical choice was the SEI – Capability Maturity Model (CMMi). The focus was on “Conformance to Requirement”. It was necessary to have more people to do the same work but that could be absorbed through the huge gap of salary.
Every project needed to find at least on expert. That expert could guide the team and interact with the onsite people. Projects which could not find such experts failed badly.
The growth of the offshoring industry have validated this approach.
Agile Methods and People Focus
Agile methods became popular where enough number of Competent and Proficient software developers where available. Once a developer becomes Competent he is ready and willing to take ownership of his work.
“…you might see folks at this level typically described as “having initiative” and being “resourceful.” They tend to be in a leadership role in the team…even at this level, practitioners can’t apply agile methods the way we would like—there isn’t yet enough ability for reflection and self correction…” - Andrew Hunt
Agile methods were ideally suited for Proficient software developers. All you needed to do was to…
“…Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done…” – 5th principle behind agile manifesto!
It is no surprise that agile methods worked and worked very well.
The story of offshoring is not over yet!
Offshoring growth came down from the ridiculous 30-50% per year to more down to earth 10-15%. That allowed more time to have sufficient numbers of Competent and Proficient developers. There are around 2 million ITES professional in India and even if only a small percentage can be classified as Competent and Proficient developers, you still land up with a huge number!
No wonder the India software industry has started looking beyond “Conformance to Requirement”
What about the expert?
The expert observes the world but trusts his inner vision. He concerns himself with the depth and not the surface, with the fruit and not the flower.
When expert leads, the team is hardly aware that he exists. He is content to serve as an example and not to impose his will. He doesn’t talk, he acts. When this is done, the team says, “Amazing: we did it, all by ourselves!”
The expert shapes events as they come. He steps out of the way and lets the design speak for itself. His workings remain a mystery, he just shows the results.
This might sound familiar to you because this is an condensed and modified version of The Tao of the Software Architect.
- Pragmatic Thinking and Learning – Refactor Your “Wetware” (Chapter 2) - by Andrew Hunt (one of the 17 original signatories of agile manifesto)
- Dreyfus Model Of Skills Acquisition
- Getting smart about the hierarchy of smart - by Seth Godin
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
Feb. 6, 2016 07:15 PM EST
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including clou...
Feb. 6, 2016 03:30 PM EST Reads: 704
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
Feb. 6, 2016 03:15 PM EST Reads: 324
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
Feb. 6, 2016 02:30 PM EST Reads: 351
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Feb. 6, 2016 01:30 PM EST Reads: 341
SYS-CON Events announced today that VAI, a leading ERP software provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. VAI (Vormittag Associates, Inc.) is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, specialty retail and service sectors. An IBM Premier Business Part...
Feb. 6, 2016 01:00 PM EST Reads: 536
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
Feb. 6, 2016 11:00 AM EST Reads: 117
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
Feb. 6, 2016 11:00 AM EST
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
Feb. 6, 2016 09:00 AM EST
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
Feb. 6, 2016 05:00 AM EST Reads: 328
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
Feb. 5, 2016 09:00 PM EST Reads: 772
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
Feb. 2, 2016 02:00 PM EST Reads: 402
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Feb. 2, 2016 04:30 AM EST Reads: 838
Learn how IoT, cloud, social networks and last but not least, humans, can be integrated into a seamless integration of cooperative organisms both cybernetic and biological. This has been enabled by recent advances in IoT device capabilities, messaging frameworks, presence and collaboration services, where devices can share information and make independent and human assisted decisions based upon social status from other entities. In his session at @ThingsExpo, Michael Heydt, founder of Seamless...
Feb. 1, 2016 05:00 AM EST Reads: 922
The IoT's basic concept of collecting data from as many sources possible to drive better decision making, create process innovation and realize additional revenue has been in use at large enterprises with deep pockets for decades. So what has changed? In his session at @ThingsExpo, Prasanna Sivaramakrishnan, Solutions Architect at Red Hat, discussed the impact commodity hardware, ubiquitous connectivity, and innovations in open source software are having on the connected universe of people, thi...
Jan. 31, 2016 09:00 PM EST Reads: 717
WebRTC: together these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at WebRTC Summit, Cary Bran, VP of Innovation and New Ventures at Plantronics and PLT Labs, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it may enable, complement or entirely transform.
Jan. 31, 2016 07:15 PM EST Reads: 1,135
For manufacturers, the Internet of Things (IoT) represents a jumping-off point for innovation, jobs, and revenue creation. But to adequately seize the opportunity, manufacturers must design devices that are interconnected, can continually sense their environment and process huge amounts of data. As a first step, manufacturers must embrace a new product development ecosystem in order to support these products.
Jan. 31, 2016 10:00 AM EST Reads: 798
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, showed how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants received the download information, scripts, and complete end-t...
Jan. 31, 2016 10:00 AM EST Reads: 1,197
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, discussed how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the dat...
Jan. 30, 2016 07:45 PM EST Reads: 772
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
Jan. 30, 2016 03:45 PM EST Reads: 1,258