Welcome!

IBM Cloud Authors: Yeshim Deniz, Elizabeth White, Pat Romanski, Liz McMillan, Stefan Bernbo

News Feed Item

Global IT Service Management (ITSM) Market 2012-2016

LONDON, Feb. 5, 2014 /PRNewswire/ -- Reportbuyer.com just published a new market research report:

Global IT Service Management (ITSM) Market 2012-2016

TechNavio's analysts forecast the Global IT Service Management (ITSM) market to grow at a CAGR of 7.30 percent over the period 2012-2016. One of the key factors contributing to this market growth is that an increasing number of employees are using personal technology devices in workplace. The Global IT Service Management (ITSM) market has also been witnessing the increasing popularity of ITSM among SMEs. However, the lack of transparency in service level agreements could pose a challenge to the growth of this market.

TechNavio's report, Global IT Service Management (ITSM) market 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global IT Service Management (ITSM) market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

The key vendors dominating this market space are BMC Software Inc., CA Technologies Inc., IBM Corp., and Hewlett-Packard Co.

The other vendors mentioned in the report are Axios Systems, Cherwell Software LLC, Citrix Systems Inc., Compuware Corp., EMC Corp., Fujitsu Ltd., Hitachi Ltd., Microsoft Corp., NetScout Systems Inc., Oracle Corp., ServiceNow Inc., Symantec Corp., and VMware Inc.

Key questions answered in this report:

What will the market size be in 2016 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of these key vendors?
You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Methodology

Research methodology is based on extensive primary and secondary research. Primary research includes in-depth interviews with industry experts, vendors, resellers and customers. Secondary research includes Technavio Platform, industry publications, company reports, news articles, analyst reports, trade associations and the data published by Government agencies.

01. Executive Summary
02. Scope of the Report
02.1 Market Overview
02.2 Product Offerings
03. Market Research Methodology
03.1 Market Research Process
03.2 Research Design
03.3 Research Methodology
04. List of Abbreviations
05. Introduction
06. Market Landscape
06.1 Market Overview
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07. Market Segmentation by Application
07.1 Global ITSM Market by Application 2012-2016
07.2 Global Configuration Management Market
07.2.1 Market Size and Forecast
07.3 Global IT Service Desk Market
07.3.1 Market Size and Forecast
07.4 Global IT Asset Management Market
07.4.1 Market Size and Forecast
07.5 Global Application Performance Management Market
07.5.1 Market Size and Forecast
07.6 Global Availability and Performance Management Market
07.6.1 Market Size and Forecast
07.7 Global Network Management Market
07.7.1 Market Size and Forecast
07.8 Global Job Scheduling Market
07.8.1 Market Size and Forecast
07.9 Global DBMS Management Market
07.9.1 Market Size and Forecast
08. Market Segmentation by End-users
09. Geographical Segmentation
10. Key Leading Countries
10.1 USA
10.2 France
10.3 UK
11. Buying Criteria
12. Market Growth Drivers
13. Drivers and their Impact
14. Market Challenges
15. Impact of Drivers and Challenges
16. Market Trends
17. Trends and their Impact
18. Vendor Landscape
18.1 Competitive Scenario
18.2 Market Share Analysis 2012
18.3 Other Prominent Vendors
19. Key Vendor Analysis
19.1 BMC Software Inc.
19.1.1 Business Overview
19.1.2 Business Segmentation
19.1.3 Key Information
19.1.4 SWOT Analysis
19.2 CA Technologies Inc.
19.2.1 Business Overview
19.2.2 Business Segmentation
19.2.3 Key Information
19.2.4 SWOT Analysis
19.3 IBM Corp.
19.3.1 Business Overview
19.3.2 Business Segmentation
19.3.3 Key Information
19.3.4 SWOT Analysis
19.4 Hewlett-Packard Co.
19.4.1 Business Overview
19.4.2 Business Segmentation
19.4.3 Key Information
19.4.4 SWOT Analysis
20. Other Reports in this Series

List of Exhibits

Exhibit 1: Market Research Methodology
Exhibit 2: Global ITSM Market 2012-2016 (US$ billion)
Exhibit 3: Global ITSM Market Segmentation by Application 2012
Exhibit 4: Global ITSM Market Segmentation by Application 2012 & 2016
Exhibit 5: Global Configuration Management Market 2012-2016 (US$ billion)
Exhibit 6: Global IT Service Desk Market 2012-2016 (US$ billion)
Exhibit 7: Global IT Asset Management Market 2012-2016 (US$ billion)
Exhibit 8: Global Application Performance Management Market 2012-2016 (US$ billion)
Exhibit 9: Global Availability and Performance Management Market 2012-2016 (US$ billion)
Exhibit 10: Global Network Management Market 2012-2016 (US$ billion)
Exhibit 11: Global Job Scheduling Market 2012-2016 (US$ billion)
Exhibit 12: Global DBMS Management Market 2012-2016 (US$ billion)
Exhibit 13: Global ITSM Market by End-user Segmentation 2012
Exhibit 14: Global ITSM Market by Geographical Segmentation 2012
Exhibit 15: Global ITSM Market by Vendor Segmentation 2012
Exhibit 16: Business Segmentation of BMC Software Inc.
Exhibit 17: Business Segmentation of CA Technologies Inc.
Exhibit 18: Business Segmentation of IBM Corp.
Exhibit 19: Business Segmentation of Hewlett-Packard Co.

Read the full report:
Global IT Service Management (ITSM) Market 2012-2016
http://www.reportbuyer.com/computing_electronics/services/global_service_management_itsm_market_2012_2016.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=IT_Services

For more information:
Sarah Smith
Research Advisor at Reportbuyer.com
Email: query@reportbuyer.com  
Tel: +44 208 816 85 48
Website: www.reportbuyer.com

SOURCE ReportBuyer

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...