Click here to close now.


IBM Cloud Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Blue Box Blog, AppDynamics Blog

News Feed Item

iTrinegy Ensures Critical Application Performance for the NHS in Yorkshire, England

CAMBRIDGE, England and RENO, Nevada, February 6, 2014 /PRNewswire/ --

NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit implements iTrinegy's AppQoS to ensure delivery of data to geographically dispersed GP Clinics in Northern Britain.

iTrinegy, the global provider of award-winning application performance management (APM) and network replication technology and services, has recently helped ensure the performance of networked applications for local clinics in NHS West, South Yorkshire and Bassetlaw Commissioning Support Unit's catchment area.

The Commissioning Support Unit utilizes an extensive network that links over 500 GP surgeries and clinics, serving a population of 3.9m people within the area. It also provides connectivity to centrally stored national data, which is accessed through a myriad of secure networks.  

Ensuring good access to all services regardless of network conditions is the remit of the Commissioning Support Unit's Network Division. It is tasked with making sure that the performance of the data is at optimum and easily accessible to the right departments.  Poor performance of the systems quickly generates frustration and subsequent complaints amongst the users which need to be resolved quickly and securely.

"One of our Practice Managers contacted us regarding the apparent slowdown of the Hosted Clinical system. This slowdown was causing severe disruption within the practice and was having a direct impact on patient care.  As the Trust is responsible for the local LAN we began to investigate the cause of the problem. Early checks indicated that all was well with the local switches and other networked devices, we needed to conduct a more thorough investigation to get to the cause of the problem," said Paul Simms, Network Support Manager for the Network division.

In a network of this size, there are many places where a fault might lie and the issue is how to identify poor application performance quickly.  Traditional Network Protocol Analyzers can be used for this purpose but the extremely high volumes of data they typically generate do not make them particularly suitable to rapid resolution of performance issues. AppQoS, by comparison, provides the right blend of detail of application performance and network utilization information to quickly pinpoint the true cause of slow response times.

AppQoS analyses all traffic on monitored network segments and delivers, in real-time, application-level visibility without the need for hosted agents.  It initially provides high level network session analysis for each and every network transaction over both local and remote (disparate) networks and then the ability to drilldown to deliver more granular application performance and health information. The NHS introduced AppQoS into their network environment where it monitored all client-server interactions, for the affected network segments, where it rapidly isolated the problem.  

Paul: "We deployed iTrinegy's AppQoS device onto the local network and began to monitor network performance over a period of seven days. We quickly established that the Clinical Systems response times over the NHS national network were well within acceptable levels - the cause of the performance problem was identified and quickly resolved."  Paul continues, "AppQoS was able to produce a definitive list of the users and devices that had caused the bandwidth bottlenecks. After consultation with the Practice Manager and staff we quickly restored system access.  AppQoS has been used on a number of sites with similar performance related problems - all with positive outcomes."

Networked Application Performance Monitoring (APM): iTrinegy's Award-Winning AppQoS Application Performance Monitoring products have enabled many companies to identify, in real time, application response time information, the causes of poor application and network performance, as well as provide data for capacity planning/management and vital necessary usage information for those migrating to the cloud.

About NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit:  is an award-winning provider of professional services, including commissioning and business management support, across west and south Yorkshire and Bassetlaw.  They provide outstanding business solutions and ensure that their customer's interests are at the heart of their business.  With an entrepreneurial business culture and innovation playing a key part in everything they do, they have built their success of the knowledge gained from their business and relationship with their clients.  At present they provide services to the 15 clinical commissioning groups (CCGs) across West Yorkshire, South Yorkshire and Bassetlaw, representing over 500 GP practices and servicing a population of 3.9m.  They also provide a range of commissioning support series to NHS England which has its national support centre in Leeds.

About iTrinegy: iTrinegy develops products that enable organizations to address the whole Networked Application Performance Lifecycle™ from initial design & development, through testing, QA, to production rollout and on-going performance monitoring. Many leading organizations deploy iTrinegy technology including Alcatel, Aviva, BlackRock, Boeing, HP, General Dynamics, IBM, Lockheed Martin, Logica, Raytheon, Thomson Reuters, Schlumberger, Starbucks, and Unisys. iTrinegy has offices in the USA and UK together with a select network of specialist resellers. For more information, please visit

Press Contact: Debra Wilkins, PR Manager, iTrinegy
Tel USA +1-888-448-4366
Tel UK: +44(0)845-226-1900

Follow us on Twitter -

SOURCE iTrinegy

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The IoT market is on track to hit $7.1 trillion in 2020. The reality is that only a handful of companies are ready for this massive demand. There are a lot of barriers, paint points, traps, and hidden roadblocks. How can we deal with these issues and challenges? The paradigm has changed. Old-style ad-hoc trial-and-error ways will certainly lead you to the dead end. What is mandatory is an overarching and adaptive approach to effectively handle the rapid changes and exponential growth.
Today’s connected world is moving from devices towards things, what this means is that by using increasingly low cost sensors embedded in devices we can create many new use cases. These span across use cases in cities, vehicles, home, offices, factories, retail environments, worksites, health, logistics, and health. These use cases rely on ubiquitous connectivity and generate massive amounts of data at scale. These technologies enable new business opportunities, ways to optimize and automate, along with new ways to engage with users.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, will show how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants will get the download information, scripts, and complete end-to-end walkthrough of the analysis from start to finish. Participants will also be given the pract...
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new data-driven world, marketplaces reign supreme while interoperability, APIs and applications deliver un...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Valley. The program, to be aired during the peak viewership season of the year, will have a major impac...
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, will look at different existing uses of peer-to-peer data sharing and how it can become useful in a live session to...
As a company adopts a DevOps approach to software development, what are key things that both the Dev and Ops side of the business must keep in mind to ensure effective continuous delivery? In his session at DevOps Summit, Mark Hydar, Head of DevOps, Ericsson TV Platforms, will share best practices and provide helpful tips for Ops teams to adopt an open line of communication with the development side of the house to ensure success between the two sides.
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.