Welcome!

Websphere Authors: Carmen Gonzalez, Glenn Rossman, Elizabeth White, Yeshim Deniz, Liz McMillan

News Feed Item

iTrinegy Ensures Critical Application Performance for the NHS in Yorkshire, England

CAMBRIDGE, England and RENO, Nevada, February 6, 2014 /PRNewswire/ --

NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit implements iTrinegy's AppQoS to ensure delivery of data to geographically dispersed GP Clinics in Northern Britain.

iTrinegy, the global provider of award-winning application performance management (APM) and network replication technology and services, has recently helped ensure the performance of networked applications for local clinics in NHS West, South Yorkshire and Bassetlaw Commissioning Support Unit's catchment area.

The Commissioning Support Unit utilizes an extensive network that links over 500 GP surgeries and clinics, serving a population of 3.9m people within the area. It also provides connectivity to centrally stored national data, which is accessed through a myriad of secure networks.  

Ensuring good access to all services regardless of network conditions is the remit of the Commissioning Support Unit's Network Division. It is tasked with making sure that the performance of the data is at optimum and easily accessible to the right departments.  Poor performance of the systems quickly generates frustration and subsequent complaints amongst the users which need to be resolved quickly and securely.

"One of our Practice Managers contacted us regarding the apparent slowdown of the Hosted Clinical system. This slowdown was causing severe disruption within the practice and was having a direct impact on patient care.  As the Trust is responsible for the local LAN we began to investigate the cause of the problem. Early checks indicated that all was well with the local switches and other networked devices, we needed to conduct a more thorough investigation to get to the cause of the problem," said Paul Simms, Network Support Manager for the Network division.

In a network of this size, there are many places where a fault might lie and the issue is how to identify poor application performance quickly.  Traditional Network Protocol Analyzers can be used for this purpose but the extremely high volumes of data they typically generate do not make them particularly suitable to rapid resolution of performance issues. AppQoS, by comparison, provides the right blend of detail of application performance and network utilization information to quickly pinpoint the true cause of slow response times.

AppQoS analyses all traffic on monitored network segments and delivers, in real-time, application-level visibility without the need for hosted agents.  It initially provides high level network session analysis for each and every network transaction over both local and remote (disparate) networks and then the ability to drilldown to deliver more granular application performance and health information. The NHS introduced AppQoS into their network environment where it monitored all client-server interactions, for the affected network segments, where it rapidly isolated the problem.  

Paul: "We deployed iTrinegy's AppQoS device onto the local network and began to monitor network performance over a period of seven days. We quickly established that the Clinical Systems response times over the NHS national network were well within acceptable levels - the cause of the performance problem was identified and quickly resolved."  Paul continues, "AppQoS was able to produce a definitive list of the users and devices that had caused the bandwidth bottlenecks. After consultation with the Practice Manager and staff we quickly restored system access.  AppQoS has been used on a number of sites with similar performance related problems - all with positive outcomes."

Networked Application Performance Monitoring (APM): iTrinegy's Award-Winning AppQoS Application Performance Monitoring products have enabled many companies to identify, in real time, application response time information, the causes of poor application and network performance, as well as provide data for capacity planning/management and vital necessary usage information for those migrating to the cloud.

About NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit:  is an award-winning provider of professional services, including commissioning and business management support, across west and south Yorkshire and Bassetlaw.  They provide outstanding business solutions and ensure that their customer's interests are at the heart of their business.  With an entrepreneurial business culture and innovation playing a key part in everything they do, they have built their success of the knowledge gained from their business and relationship with their clients.  At present they provide services to the 15 clinical commissioning groups (CCGs) across West Yorkshire, South Yorkshire and Bassetlaw, representing over 500 GP practices and servicing a population of 3.9m.  They also provide a range of commissioning support series to NHS England which has its national support centre in Leeds.

About iTrinegy: iTrinegy develops products that enable organizations to address the whole Networked Application Performance Lifecycle™ from initial design & development, through testing, QA, to production rollout and on-going performance monitoring. Many leading organizations deploy iTrinegy technology including Alcatel, Aviva, BlackRock, Boeing, HP, General Dynamics, IBM, Lockheed Martin, Logica, Raytheon, Thomson Reuters, Schlumberger, Starbucks, and Unisys. iTrinegy has offices in the USA and UK together with a select network of specialist resellers. For more information, please visit http://www.itrinegy.com

Press Contact: Debra Wilkins, PR Manager, iTrinegy
Tel USA +1-888-448-4366
Tel UK: +44(0)845-226-1900
Email: debra.wilkins@itrinegy.com
Web: http://www.itrinegy.com

Follow us on Twitter - https://twitter.com/iTrinegy
http://www.facebook.com/pages/Itrinegy/266736110008536

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArchon, he served as a VP and Principal Analyst with Constellation Group. He is a member of the Boulder (Colo.) Brain Trust, an organization with a mission “to benefit the Business Intelligence and data management industry by providing pro bono exchange of information between vendors and independent analysts on new trends and technologies and to provide vendors with constructive feedback on their of...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.