|By Business Wire
|April 2, 2014 09:30 AM EDT
today revealed new capabilities as part of its multi-phase joint
development effort with IBM (NYSE: IBM) that leverage the power of big
data in enterprise learning. The current phase of the program has
produced algorithms to predict optimal engagement times, a content
recommendation engine and a visualization framework to provide the
foundation of a next-generation adaptive learning solution.
Skillsoft is a pioneer in the field of technology-delivered learning
with a long history of innovation and delivering solutions for its
customers worldwide, ranging from global enterprises, government, and
education to mid-sized and small businesses. Skillsoft has an unrivaled
environment of 19 million users across 60,000 learning assets. Skillsoft
partnered with IBM, a leader in big data technology, to mine its rich
customer base’s usage data and co-invent new customer experience
analytics which are expected to make their way into the Skillsoft
offerings. The initial results of this work will be presented to
attendees next week at the 2014
Global Skillsoft Perspectives learning industry event.
“We are excited by the early capabilities we are developing with IBM,”
said John Ambrose, Senior Vice President, Strategy, Corporate
Development and Emerging Business, Skillsoft. “We’re building a powerful
new big data engine that will enable us to optimize learning experiences
and uncover new learning patterns that can be applied immediately so
that the system is continually improving. This is the perfect
application of big data – harness it and apply it to improve individual
and organizational performance.”
The key components of the joint Skillsoft/IBM effort unveiled today
Engagement engine – mine usage patterns to understand users’ evolving
interaction preferences in order to identify optimal times and
channels to engage with users
Recommendations engine – create personalized learning recommendations
leveraging user-content interactions, content ontologies and temporal
Visualization techniques – to provide visual context for the
recommendations to explain to the user why certain personalized
content recommendations are being made along three different
dimensions: people similar to the user liked this content, content
similar to content the user liked, and popular content
With these assets in place, companies will be enabled to increase
training utilization and completion rates through targeted learning and
improved engagement, proving the investment value in a learning program.
This big data-driven solution will facilitate higher engagement and
better outcomes for individual learners through a customized, seamless
program that melds their preferences with the successful experiences of
users with similar learning objectives. Enterprises will benefit by
providing employees with an adaptive learning system that grows smarter
and more powerful with each interaction, allowing them to develop and
manage talent more effectively.
According to Anshul Sheopuri, Manager of Consumer Modeling, IBM
Research, “The objective of this collaboration with Skillsoft is to
significantly improve user engagement by creating personalized learning
recommendations that are delivered at times preferred by the user, and
delivered visually to communicate the rationale behind the
recommendations. We plan to pilot these big data technologies with
select Skillsoft customers and measure usage outcomes, prior to
This collaboration between Skillsoft and IBM capitalizes on the
explosive growth of big data and the efforts of organizations to find
new ways to maximize performance using big data technology and analysis.
In 2013, Gartner reported that 64
percent of organizations invested or planned to invest in big data
technology, a continual increase from previous years. The corporate
learning market provides an ideal application area for big data
analytics. As organizations continue to offer more online learning to
their employees, they need to analyze which learning experiences are the
most productive and apply that knowledge to continually improve business
outcomes. This combination of business need, data and technology
presents an industry landscape that is ripe for capitalizing on the full
value of what big data and analytics can bring.
Skillsoft and IBM are now nearing the completion of the initial
technology co-development and demonstration phase of this effort and
will be soon moving into pilot phase where the algorithms will be
applied in real-world environments.
A video highlighting the collaboration is scheduled to premiere at 2014
Global Skillsoft Perspectives, and be subsequently released to the
Skillsoft YouTube channel and corporate website.
Tweet This: Initial
findings revealed by @Skillsoft and @IBMResearch collaboration to
harness #BigData in enterprise #learning http://bit.ly/O9uHAs
Skillsoft is a pioneer in the field of learning with a long history of
innovation. Skillsoft provides cloud based learning solutions for its
customers worldwide, ranging from global enterprises, government, and
education to mid-sized and small businesses. Skillsoft's customer
support teams draw on a wealth of in-house experience and a
comprehensive learning e-library to develop off-the-shelf and custom
learning programs tailored to cost-effectively meet customer needs.
Skillsoft's courses, books and videos have been developed by industry
leading learning experts to ensure that they maximize business skills,
performance, and talent development.
Skillsoft currently serves over 6,000 customers and more than 19,000,000
learners around the world. Skillsoft is on the web at www.Skillsoft.com.
Skillsoft, the Skillsoft logo, Skillport, Search & Learn,
SkillChoice, Books24x7, ITPro, BusinessPro, OfficeEssentials,
GovEssentials, EngineeringPro, FinancePro, AnalystPerspectives,
ExecSummaries, ExecBlueprints, Express Guide, Dialogue, Quickskill and
inGenius are trademarks or registered trademarks of Skillsoft Ireland
Limited in the United States and certain other countries. All other
trademarks are the property of their respective owners.
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