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New IDC MarketScape Provides a Vendor Assessment of the Worldwide Business Process Platforms Market for 2014

International Data Corporation (IDC) published a new vendor assessment of the worldwide business process (BP) platforms market. BP platforms are product suites or portfolios that support the design and runtime environments for transformational or strategic process change for such initiatives as operational excellence, re-engineering customer experience, and growth through the delivery of innovative digital services.

Ten of 22 offerings evaluated for our current business process management (BPM) research cycle were selected to be in this IDC MarketScape: Bizagi, Bosch Software Innovations, EMC, IBM, K2, OpenText, Oracle, Pegasystems, SAP, and TIBCO.

"In our briefings with vendors, we commonly hear the comment that if competitor X is competing for the same deal as competitor Y, one of them is in the wrong deal," said Maureen Fleming, Vice President of IDC's BPM and Middleware research programs. "When an enterprise doesn't quickly understand the difference, they invest too much in the evaluation and run the risk of making a mistake that will cost far more in development and user dissatisfaction. This IDC MarketScape is designed to help enterprises with vendor selection when their process automation projects are moderately to highly sophisticated."

This MarketScape named IBM, OpenText, Oracle, Pegasystems and TIBCO as Leaders.

This research also provides a category of vendors called "disruptive innovators." These vendors have products and product strategies that demonstrate innovation leadership by pushing the envelope of process automation in ways that broaden adoption and change the types of projects enterprises are able to do. The disruptive innovators are TIBCO, K2, Bosch Software Innovations, and Bizagi.

Determining which offerings to classify as BP platforms was aided by the development of a complexity model that defines attributes of simple, mid-level, and sophisticated projects and initiatives. Extensive discussions with BPM professional services organizations and customers with production deployments of BPM software were used to refine and map projects to the complexity model.

Demos helped map product capabilities to the complexity model, providing a mechanism for separating and aligning the 22 offerings into different classes of BPM software.

This IDC study, IDC MarketScape: Worldwide Business Process Platforms 2014 Vendor Assessment (IDC #247683), employs the IDC MarketScape model to cover business process platforms. There were four important elements that qualified business process management offerings for inclusion as a BP platform: the BP platform covers products that are used in projects rated as highly to moderately sophisticated; the products demonstrated the ability to support a development team across the life cycle; the vendors were oriented toward extending BPM software across a broader set of use cases; and the offerings were architecturally solid, supporting strategic investments that require reuse and scalability across an enterprise.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

For more information about IDC MarketScape, please contact Karen Moser at

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. In 2014, IDC celebrates its 50th anniversary of providing strategic insights to help clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting

All product and company names may be trademarks or registered trademarks of their respective holders.

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