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IBM Cloud Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Pat Romanski, Chris Witeck

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Malauzai Software and Trusteer, an IBM company Team Up to Help Customers Bancorp Strengthen Security of Mobile Banking Application

Malauzai Software, a provider of mobile banking SmartApps for community financial institutions, has teamed up with Boston-based Trusteer, an IBM company, to provide an integrated solution that is being used by Wyomissing, Pa.-based Customers Bancorp, Inc. to strengthen the security of its mobile banking application.

With the rate of mobile malware on the rise, this solution provides end users with an additional layer of security by integrating Trusteer’s Mobile SDK security solution into Malauzai’s SmartApps. With Trusteer’s Mobile SDK embedded into a SmartApp, the device is scanned to identify a broad range of risks, including:

  • Jailbroken (iOS) and Rooted (Android) devices
  • Missing Operating System (OS) security patches
  • Risky application configurations and permissions
  • Malware infections
  • Unsecured Wi-Fi access

Once the scan is complete, a mobile risk score is determined. Customers Bancorp uses this result to secure mobile banking transactions. Risk data is provided to the mobile banking app and can be used to restrict account functionality based on device risk levels. For example, users can be required to pass stronger step-up authentication. Once users have logged in, the bank can use the risk score to restrict access to specific data or functionality and delay approval of specific transactions.

“One of the biggest hurdles to mobile banking adoption is account holder concern around security,” said Warren Taylor, executive vice president of Customers Bancorp. “With more people using their mobile device to manage finances, fraudsters have turned their attention to this channel. The relationship between Trusteer and Malauzai provides our customers with one of the most secure mobile banking solutions available. This offering will help us grow mobile banking adoption and provide our customers with solutions they can’t find elsewhere.”

“Consumers are relying on their mobile devices more and more, which increases the need for these devices to be secured strongly against cyber threats and online fraud,” said Yaron Dycian, Executive VP of Products, Services, and Security at Trusteer, an IBM company. “Malauzai is demonstrating its strong dedication to community banking institutions and their customers by partnering with Trusteer to further enhance the security of SmartApps by enhancing their fraud detection and prevention tools.”

About Malauzai Software

Malauzai was incorporated in 2009 in response to the growing demand for a technology company that could provide innovative mobile solutions for community financial organizations. As a cool company in a cool town with a focus primarily on community financial institutions, Malauzai looks to provide mobile solutions that will enhance the customer experience ultimately resulting in increased value for financial institutions.

About Trusteer, an IBM Company

An IBM Company, Boston-based Trusteer is the leading provider of endpoint cybercrime prevention solutions that protect organizations against financial losses and data breaches. Hundreds of organizations and millions of end users rely on Trusteer to protect managed and unmanaged endpoints against exploitation and compromise by online threats that are invisible to legacy security solutions. Trusteer is now part of IBM's security portfolio helping organizations holistically protect their people, data, applications and infrastructure. IBM operates one of the world’s broadest security research and development, and delivery organizations. IBM monitors 15 billion security events per day in more than 130 countries and holds more than 3,000 security patents. For more information, please visit or

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