Welcome!

IBM Cloud Authors: Elizabeth White, Yeshim Deniz, Pat Romanski, Liz McMillan, Stefan Bernbo

News Feed Item

IBM Extends Consulting to New and Existing Clients with Click-to-Buy Services

Global Business Services Creates Simple, Rapid Access to High-Value Analytics and Other Capabilities

ARMONK, N.Y., Aug. 6, 2014 /PRNewswire/ -- IBM (NYSE: IBM) today announced an innovative move to extend its consulting services by offering clients simple, direct access to analytics assessments and other click-to-buy services. The new offerings -- called IBM Global Business Services Online -- make IBM the first major IT consultancy to offer both new and existing clients this kind of immediate access to its capabilities and expertise.

IBM Corporation logo

Supporting IBM's growing social business strategy and digital portfolio, the new Global Business Services Online offerings will extend IBM's consulting capabilities to new buyers through a fast, seamless and convenient digital delivery model. Clients in the United States and the United Kingdom will now have direct access to these digital services through Global Business Services Online. Once purchased, a consultant will contact the client within one business day of contract confirmation to commence fulfillment.

These services will be integrated into a client's Web experience with IBM, giving them an easy, digital way to engage IBM and tap direct services. The digital offerings are available now to manage a variety of business actions, such as migrating mobile applications, analyzing social media presence, and application development and testing. Live, online support is available to answer a range of questions -- from basic website navigation to technical inquiries about the offerings -- providing a true end-to-end client experience.   

"This is a new model of engagement that expands our consulting capabilities to provide broader access to our world-class consultants and their expertise," said Sarah Diamond, general manager and global consulting leader, IBM Global Business Services. "IBM's Global Business Services Online anticipates the demand for fast and simple access to digital solutions that are focused and easy to implement for any size business. New clients can get started quickly with analytics assessments and a range of other offerings to drive growth or improve engagement with their customers."

Clients can purchase the new, digital offerings packaged for short-term engagements with clear, actionable recommendations. IBM offers multiple payment options, including credit card. The five services currently available include:

  • IBM Social Media Analytics and Customer InsightsThis offering helps clients analyze social media to grow revenue, optimize marketing spending, improve the customer experience and enhance brand value by shaping social opinion. By providing front-end access to a dashboard, clients can track positive and negative sentiment across multiple touch points.
  • IBM Continuous Delivery Maturity EvaluationClients will receive an analysis of their current development environment and a clear recommendation for capability improvements aligned to their specific business goals, as well as recommended roadmap based on proven best practices. IBM can bring together the infrastructure, skills and tools to support the full application life-cycle across all major platforms and operating systems.
  • IBM Mobile Applications Migration to WorklightThrough a combination of services from IBM Interactive Experience and development, clients can migrate mobile applications from one platform to another in order to upgrade to the latest version. This solution allows clients to respond quickly to fast-changing customer and market expectations, as well as access real-time intelligence and actionable insights.
  • IBM Technical Healthcheck for SAP ApplicationsFor clients currently implementing SAP, this solution performs upgrade support for SAP applications and performs a comprehensive health assessment to pinpoint any performance issues.
  • IBM Performance Roadmap for Oracle ApplicationsEnables clients to assess the value of existing Oracle applications and provides a roadmap for improved return-on-investment as well as a strategy that effectively uses cloud, analytics, social and mobile technologies. The assessment is designed to measure the maturity level and complexity of the client's Oracle landscape and identify potential areas of improvement.

For additional information or to purchase the above offerings, please visit http://www.ibm.com/services/us/gbs/online/ or http://www.ibm.com/services/uk/gbs/online/

For more information about IBM Global Business Services visit http://www-935.ibm.com/services/us/gbs/consulting/

Contact Information
Ariana Vanrenen
IBM
415-545-6815
vanrenen@us.ibm.com

Logo - http://photos.prnewswire.com/prnh/20090416/IBMLOGO

SOURCE IBM

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...