Click here to close now.


IBM Cloud Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Blue Box Blog, AppDynamics Blog

News Feed Item

Outsourcing Market in the Philippines 2014-2018

LONDON, Aug. 12, 2014 /PRNewswire/ -- has added a new market research report:

Outsourcing Market in the Philippines 2014-2018

About the Outsourcing Market in Philippines
The Philippines was a US colony from 1898 to 1946, which gives the country a heritage of being an English-speaking country. The privatization in the country has led to a wave of investments. The Philippines government has undertaken various initiatives and enhanced the investment competitiveness and taxation conditions in country. There are number of preferential regimes that have been introduced by the government such as tax and custom benefits and the creation of a special economic zone, PEZA, which gives investment opportunities to foreign investors. In addition, efforts to simplify regulations and reduce administrative barriers offer fast development opportunities for foreign companies. The country's affinity with Western culture and developed telecommunications infrastructure makes it a favorable location for outsourcing.
TechNavio's analysts forecast the Outsourcing market in the Philippines will grow at a CAGR of 13.97 percent over the period 2013-2018.

Covered in this Report

The Outsourcing market in the Philippines can be divided into three segments based on the type of service into Voice BPO, Non-voice BPO, and IT Outsourcing and ESO.
TechNavio's report, the Outsourcing Market in the Philippines 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report focuses on the Outsourcing market in the Philippines landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key Vendors

• Accenture plc
• Convergys Corp.
• JP Morgan Chase & Co.
• Teleperformance SA

Other Prominent Vendors

• Aegis Ltd.
• Blast Asia Inc.
• BPO International Inc.
• Computer Professional Inc.
• EACOMM Corp.
• IBM Corp.
• Point West Technologies Corp.
• ScopeWorks Asia Inc.
• Sencor
• Sitel Corp.
• SPI Global
• Stream Global Services Inc.
• Sykes Asia Inc.
• TeleTech Holdings Inc.

Key Market Driver

• Cost-Effectiveness
• For a full, detailed list, view our report.
Key Market Challenge
• Acquisition and Retention of Talent Pool
• For a full, detailed list, view our report.
Key Market Trend
• Growing Demand for Industry-specific Outsourcing Services
• For a full, detailed list, view our report.
Key Questions Answered in this Report
• What will the market size be in 2018 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Country Profile - Philippines
06.1 Country Background:
06.2 Geography
06.3 People and Language
06.4 Key Economic Indicators
06.5 Business Overview
07. Doing Business in the Philippines
07.1 Key Indicators
07.2 Tax and Custom Benefits
07.2.1 PEZA
08. Market Landscape
08.1 Market Overview
08.1.1 ITO
08.1.2 BPO
08.1.3 IT-ESO
08.2 Market Size and Forecast
09. Outsourcing Market in the Philippines- Segmentation
09.1 Segmentation by Type of Services
09.2 Segmentation by Category
10. Competitiveness of Outsourcing Industry in the Philippines
10.1 Government Initiatives
10.2 Talent Pool of the Country
10.3 Telecom Infrastructure
11. Impact of Exchange Rates on Outsourcing in Philippines
12. Comparative Study of Popular Outsourcing Destinations
13. PEST Analysis
13.1 Five Forces Analysis
14. Export Distribution
14.1 Outsourcing market in the Philippines by Export Distribution, 2013
15. Buying Criteria
16. Market Growth Drivers
17. Drivers and their Impact
18. Market Challenges
19. Impact of Drivers and Challenges
20. Market Trends
21. Trends and their Impact
22. Vendor Landscape
22.1 Market Share Analysis 2013
22.2 Other Prominent Global Vendors
22.2.1 Sutherland Global Services Inc.
22.2.2 Stream Global Services Inc.
22.2.3 Sitel Corp.
22.2.4 Sykes Asia Inc.
22.2.5 IBM Corp.
22.2.6 Aegis Ltd.
22.2.7 TeleTech Holdings Inc.
22.3 Philippines based Outsourcing Providers
23. Key Vendor Analysis
23.1 Accenture plc
23.1.1 Business Overview
23.1.2 Business Segmentation
23.1.3 Key Information
23.1.4 SWOT Analysis
23.2 Convergys Corp.
23.2.1 Business Overview
23.2.2 Business Solutions Portfolio
23.2.3 Key Information
23.2.4 SWOT Analysis
23.3 JP Morgan Chase & Co.
23.3.1 Business Overview
23.3.2 Business Segmentation
23.3.3 Key Information
23.3.4 SWOT Analysis
23.4 Teleperformance SA
23.4.1 Business Overview
23.4.2 Business Services Portfolio
23.4.3 Key Information
23.4.5 SWOT Analysis
24. Other Reports in this Series

List of Exhibits

Exhibit 1: Market Research Methodology
Exhibit 2: GDP of Philippines at Current Prices (US$ billion)
Exhibit 3: Business Confidence: Philippines on Quarterly Basis
Exhibit 4: Doing Business Indicators
Exhibit 5: Doing Business Ranking Indicators
Exhibit 6: Doing Business DTF Indicators
Exhibit 7: Time and Cost Associated for Starting a Business in the Philippines
Exhibit 8: Outsourcing Industry Overview
Exhibit 9: Outsourcing Market in Philippines 2013-2018 (US$ billion)
Exhibit 10: Outsourcing Market in the Philippines by Service Segments, 2013
Exhibit 11: Outsourcing market in the Philippines by Segments, 2013
Exhibit 12: Philippine Government Initiatives
Exhibit 13: Proportion of University Educated Population, 2011
Exhibit 14: Comparison of English Speaking Population by Countries, 2011
Exhibit 15: Telecommunication Infrastructure: Philippines 2013
Exhibit 16: Exchange Rate Comparison of Currencies of Key Outsourcing Destinations to US Dollar
Exhibit 17: Comparative Study of Top 5 Outsourcing Destinations
Exhibit 18: Outsourcing market in the Philippines by Export Distribution, 2013
Exhibit 19: Business Segmentation of Accenture plc
Exhibit 20: Business Solution Portfolio of Convergys Corp.
Exhibit 21: Business Segmentation: JP Morgan Chase & Co.
Exhibit 22: Teleperformance Revenue by Service Sectors
Exhibit 23: Business services Portfolio of Teleperformance S.A
Exhibit 24: Revenue by Service Type

Read the full report:
Outsourcing Market in the Philippines 2014-2018

For more information:
Sarah Smith
Research Advisor at
Tel: +44 208 816 85 48

SOURCE ReportBuyer

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The IoT market is on track to hit $7.1 trillion in 2020. The reality is that only a handful of companies are ready for this massive demand. There are a lot of barriers, paint points, traps, and hidden roadblocks. How can we deal with these issues and challenges? The paradigm has changed. Old-style ad-hoc trial-and-error ways will certainly lead you to the dead end. What is mandatory is an overarching and adaptive approach to effectively handle the rapid changes and exponential growth.
Today’s connected world is moving from devices towards things, what this means is that by using increasingly low cost sensors embedded in devices we can create many new use cases. These span across use cases in cities, vehicles, home, offices, factories, retail environments, worksites, health, logistics, and health. These use cases rely on ubiquitous connectivity and generate massive amounts of data at scale. These technologies enable new business opportunities, ways to optimize and automate, along with new ways to engage with users.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new data-driven world, marketplaces reign supreme while interoperability, APIs and applications deliver un...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, will show how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants will get the download information, scripts, and complete end-to-end walkthrough of the analysis from start to finish. Participants will also be given the pract...
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Valley. The program, to be aired during the peak viewership season of the year, will have a major impac...
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, will look at different existing uses of peer-to-peer data sharing and how it can become useful in a live session to...
As a company adopts a DevOps approach to software development, what are key things that both the Dev and Ops side of the business must keep in mind to ensure effective continuous delivery? In his session at DevOps Summit, Mark Hydar, Head of DevOps, Ericsson TV Platforms, will share best practices and provide helpful tips for Ops teams to adopt an open line of communication with the development side of the house to ensure success between the two sides.
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of at least three separate application components: the software embedded in the device, the backend big-data service, and the mobile application for the end user's controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target - this makes the integration of these separate pipelines and the coordination of software upd...
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, will discuss the impact of technology on identity. Should we federate, or not? How should identity be secured? Who owns the identity? How is identity ...