Welcome!

IBM Cloud Authors: Liz McMillan, Pat Romanski, Yeshim Deniz, Elizabeth White, John Esposito

News Feed Item

Energy Provider Cuts Provisioning Workload by 50 Percent with Dell One Identity Manager

Dell Software announced today that Williams Energy, one of North America’s largest providers of energy infrastructure, has streamlined its identity and access management process and reduced its provisioning workload by 50 percent with Dell One Identity Manager. With businesses including interstate natural gas pipelines; midstream gathering and processing; transportation of natural gas and natural gas liquids; and olefin production, Williams Energy needed to replace its outdated access request application. The custom application for handling access requests from 6,500 users – both employees and contractors – was cumbersome, time-consuming and running on very old hardware that went down almost daily, interrupting business and hurting production. Even with replacement hardware, the application was difficult to enhance or configure.

Williams Energy considered having IBM update the application, but, recognized that another custom solution would be difficult to maintain. Instead, the company turned to Dell for a new solution that would automate and simplify its identity and access management processes, while protecting against unauthorized access. Dell One Identity Manager streamlines the access governance process of provisioning and managing user identities, privileges and security enterprise-wide, removing dependence on IT for user management and access control, and placing it in the hands of the business.

Simplifying Access Governance While Maintaining Compliance, with no Business Disruption

It was critical for Williams Energy that the new solution deliver the high level of compliance the company already had, including preventing inappropriate access to sensitive applications by unauthorized users. The new system also had to ensure that regular operations were not disrupted, as any unplanned outages would be unacceptable. Identity Manager met those needs, and also enabled users to request access to resources and track the status of those requests, and streamlined the attestation process to ensure individual accountability. Williams Energy’s other must-haves for the new solution included:

  • Easy-to-use interface – so users could search for an item instead of having to go through several screens and expand multiple folders. The company also wanted to have the capability to request access to a component for multiple users, and to create a request based on another user’s access, for such things as streamlining access requests for new hires. This allows the company to keep users productive, with the right access to data from day one at the company.
  • Automatic provisioning and deprovisioning – for new users, as well as expedited off-boarding of terminated users. The old system notified everyone whenever any employee left, but users wanted to see only the terminations for users who had access to their individual systems to keep workload down while mitigating business risk associated with unauthorized access to corporate data, a key value of Identity Manager.
  • Improved system access review – to enable users to review which users have access to which system more efficiently, within a solution that could pull timely data from the target systems and eliminate the need for a time-consuming and error-prone manual process.
  • Minimal custom coding – to provide Williams Energy with most, if not all, of its functional requirements out of the box for quick deployment and time to value, as well as a future-proof solution that can easily adjust as the company evolves and needs change.

Identity Manager simplifies major identity and access management tasks to a fraction of the complexity, time or expense of “traditional” framework solutions. Identity Manager delivered all of the functionality Williams needed, with no business disruptions. While the company’s IT staff previously manually administered 3,000 to 4,000 provisioning tasks per month, Identity Manager has cut that workload by 50 percent through automated identity lifecycle management.

Security for a Connected World

Identity Manager and the rest of the Dell One Identity solutions are part of Dell’s Security portfolio. While big data, cloud computing, mobility, and BYOD present enormous opportunities for businesses today, they also offer many points of entry for data thieves on both sides of the network perimeter. Because today’s threats come from every direction – from malicious external forces and disgruntled insiders, to inadvertent actions by unaware users – organizations need intelligent, predictive security to excel in the connected world. Dell’s scalable, holistic Security solutions help organizations in a broad range of industries to connect and protect from the endpoint to the datacenter to the cloud – assuring workforce productivity and compliance.

Supporting Quotes:

John Milburn, executive director, Identity and Access Management, Dell Software

“Williams Energy needed to replace its unwieldy legacy access request application with an efficient and automated identity management solution that would meet their needs without requiring a lot of customization. Identity Manager’s simplified configuration provided the streamlined functionality and time-saving automation – with no business disruption – that enabled the company’s IT team to become a high-efficiency operation.”

Supporting Resources:

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Tweet This:

Williams Energy Cuts Provisioning Workload by 50 Percent with #Dell One Identity Manager: http://dell.to/1t6ImZd via @Dell_IAM

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
industrial company for a multi-year contract initially valued at over $4.0 million. In addition to DataV software, Bsquare will also provide comprehensive systems integration, support and maintenance services. DataV leverages advanced data analytics, predictive reasoning, data-driven diagnostics, and automated orchestration of remediation actions in order to improve asset uptime while reducing service and warranty costs.
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...