Welcome!

IBM Cloud Authors: Pat Romanski, Peter Silva, Sarah Patrick, Liz McMillan, Carmen Gonzalez

News Feed Item

Energy Provider Cuts Provisioning Workload by 50 Percent with Dell One Identity Manager

Dell Software announced today that Williams Energy, one of North America’s largest providers of energy infrastructure, has streamlined its identity and access management process and reduced its provisioning workload by 50 percent with Dell One Identity Manager. With businesses including interstate natural gas pipelines; midstream gathering and processing; transportation of natural gas and natural gas liquids; and olefin production, Williams Energy needed to replace its outdated access request application. The custom application for handling access requests from 6,500 users – both employees and contractors – was cumbersome, time-consuming and running on very old hardware that went down almost daily, interrupting business and hurting production. Even with replacement hardware, the application was difficult to enhance or configure.

Williams Energy considered having IBM update the application, but, recognized that another custom solution would be difficult to maintain. Instead, the company turned to Dell for a new solution that would automate and simplify its identity and access management processes, while protecting against unauthorized access. Dell One Identity Manager streamlines the access governance process of provisioning and managing user identities, privileges and security enterprise-wide, removing dependence on IT for user management and access control, and placing it in the hands of the business.

Simplifying Access Governance While Maintaining Compliance, with no Business Disruption

It was critical for Williams Energy that the new solution deliver the high level of compliance the company already had, including preventing inappropriate access to sensitive applications by unauthorized users. The new system also had to ensure that regular operations were not disrupted, as any unplanned outages would be unacceptable. Identity Manager met those needs, and also enabled users to request access to resources and track the status of those requests, and streamlined the attestation process to ensure individual accountability. Williams Energy’s other must-haves for the new solution included:

  • Easy-to-use interface – so users could search for an item instead of having to go through several screens and expand multiple folders. The company also wanted to have the capability to request access to a component for multiple users, and to create a request based on another user’s access, for such things as streamlining access requests for new hires. This allows the company to keep users productive, with the right access to data from day one at the company.
  • Automatic provisioning and deprovisioning – for new users, as well as expedited off-boarding of terminated users. The old system notified everyone whenever any employee left, but users wanted to see only the terminations for users who had access to their individual systems to keep workload down while mitigating business risk associated with unauthorized access to corporate data, a key value of Identity Manager.
  • Improved system access review – to enable users to review which users have access to which system more efficiently, within a solution that could pull timely data from the target systems and eliminate the need for a time-consuming and error-prone manual process.
  • Minimal custom coding – to provide Williams Energy with most, if not all, of its functional requirements out of the box for quick deployment and time to value, as well as a future-proof solution that can easily adjust as the company evolves and needs change.

Identity Manager simplifies major identity and access management tasks to a fraction of the complexity, time or expense of “traditional” framework solutions. Identity Manager delivered all of the functionality Williams needed, with no business disruptions. While the company’s IT staff previously manually administered 3,000 to 4,000 provisioning tasks per month, Identity Manager has cut that workload by 50 percent through automated identity lifecycle management.

Security for a Connected World

Identity Manager and the rest of the Dell One Identity solutions are part of Dell’s Security portfolio. While big data, cloud computing, mobility, and BYOD present enormous opportunities for businesses today, they also offer many points of entry for data thieves on both sides of the network perimeter. Because today’s threats come from every direction – from malicious external forces and disgruntled insiders, to inadvertent actions by unaware users – organizations need intelligent, predictive security to excel in the connected world. Dell’s scalable, holistic Security solutions help organizations in a broad range of industries to connect and protect from the endpoint to the datacenter to the cloud – assuring workforce productivity and compliance.

Supporting Quotes:

John Milburn, executive director, Identity and Access Management, Dell Software

“Williams Energy needed to replace its unwieldy legacy access request application with an efficient and automated identity management solution that would meet their needs without requiring a lot of customization. Identity Manager’s simplified configuration provided the streamlined functionality and time-saving automation – with no business disruption – that enabled the company’s IT team to become a high-efficiency operation.”

Supporting Resources:

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Tweet This:

Williams Energy Cuts Provisioning Workload by 50 Percent with #Dell One Identity Manager: http://dell.to/1t6ImZd via @Dell_IAM

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
One of the bewildering things about DevOps is integrating the massive toolchain including the dozens of new tools that seem to crop up every year. Part of DevOps is Continuous Delivery and having a complex toolchain can add additional integration and setup to your developer environment. In his session at @DevOpsSummit at 18th Cloud Expo, Miko Matsumura, Chief Marketing Officer of Gradle Inc., will discuss which tools to use in a developer stack, how to provision the toolchain to minimize onboa...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies adopt disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevO...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Avere delivers a more modern architectural approach to storage that doesn’t require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbuilding of data centers ...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
SYS-CON Events announced today that iDevices®, the preeminent brand in the connected home industry, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. iDevices, the preeminent brand in the connected home industry, has a growing line of HomeKit-enabled products available at the largest retailers worldwide. Through the “Designed with iDevices” co-development program and its custom-built IoT Cloud Infrastruc...
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
The Quantified Economy represents the total global addressable market (TAM) for IoT that, according to a recent IDC report, will grow to an unprecedented $1.3 trillion by 2019. With this the third wave of the Internet-global proliferation of connected devices, appliances and sensors is poised to take off in 2016. In his session at @ThingsExpo, David McLauchlan, CEO and co-founder of Buddy Platform, will discuss how the ability to access and analyze the massive volume of streaming data from mil...
WebSocket is effectively a persistent and fat pipe that is compatible with a standard web infrastructure; a "TCP for the Web." If you think of WebSocket in this light, there are other more hugely interesting applications of WebSocket than just simply sending data to a browser. In his session at 18th Cloud Expo, Frank Greco, Director of Technology for Kaazing Corporation, will compare other modern web connectivity methods such as HTTP/2, HTTP Streaming, Server-Sent Events and new W3C event APIs ...
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
Silver Spring Networks, Inc. (NYSE: SSNI) extended its Internet of Things technology platform with performance enhancements to Gen5 – its fifth generation critical infrastructure networking platform. Already delivering nearly 23 million devices on five continents as one of the leading networking providers in the market, Silver Spring announced it is doubling the maximum speed of its Gen5 network to up to 2.4 Mbps, increasing computational performance by 10x, supporting simultaneous mesh communic...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...