Welcome!

Websphere Authors: Carmen Gonzalez, Roger Strukhoff, Ajay Budhraja, Mustafa Kapadia, Lori MacVittie

News Feed Item

Energy Provider Cuts Provisioning Workload by 50 Percent with Dell One Identity Manager

Dell Software announced today that Williams Energy, one of North America’s largest providers of energy infrastructure, has streamlined its identity and access management process and reduced its provisioning workload by 50 percent with Dell One Identity Manager. With businesses including interstate natural gas pipelines; midstream gathering and processing; transportation of natural gas and natural gas liquids; and olefin production, Williams Energy needed to replace its outdated access request application. The custom application for handling access requests from 6,500 users – both employees and contractors – was cumbersome, time-consuming and running on very old hardware that went down almost daily, interrupting business and hurting production. Even with replacement hardware, the application was difficult to enhance or configure.

Williams Energy considered having IBM update the application, but, recognized that another custom solution would be difficult to maintain. Instead, the company turned to Dell for a new solution that would automate and simplify its identity and access management processes, while protecting against unauthorized access. Dell One Identity Manager streamlines the access governance process of provisioning and managing user identities, privileges and security enterprise-wide, removing dependence on IT for user management and access control, and placing it in the hands of the business.

Simplifying Access Governance While Maintaining Compliance, with no Business Disruption

It was critical for Williams Energy that the new solution deliver the high level of compliance the company already had, including preventing inappropriate access to sensitive applications by unauthorized users. The new system also had to ensure that regular operations were not disrupted, as any unplanned outages would be unacceptable. Identity Manager met those needs, and also enabled users to request access to resources and track the status of those requests, and streamlined the attestation process to ensure individual accountability. Williams Energy’s other must-haves for the new solution included:

  • Easy-to-use interface – so users could search for an item instead of having to go through several screens and expand multiple folders. The company also wanted to have the capability to request access to a component for multiple users, and to create a request based on another user’s access, for such things as streamlining access requests for new hires. This allows the company to keep users productive, with the right access to data from day one at the company.
  • Automatic provisioning and deprovisioning – for new users, as well as expedited off-boarding of terminated users. The old system notified everyone whenever any employee left, but users wanted to see only the terminations for users who had access to their individual systems to keep workload down while mitigating business risk associated with unauthorized access to corporate data, a key value of Identity Manager.
  • Improved system access review – to enable users to review which users have access to which system more efficiently, within a solution that could pull timely data from the target systems and eliminate the need for a time-consuming and error-prone manual process.
  • Minimal custom coding – to provide Williams Energy with most, if not all, of its functional requirements out of the box for quick deployment and time to value, as well as a future-proof solution that can easily adjust as the company evolves and needs change.

Identity Manager simplifies major identity and access management tasks to a fraction of the complexity, time or expense of “traditional” framework solutions. Identity Manager delivered all of the functionality Williams needed, with no business disruptions. While the company’s IT staff previously manually administered 3,000 to 4,000 provisioning tasks per month, Identity Manager has cut that workload by 50 percent through automated identity lifecycle management.

Security for a Connected World

Identity Manager and the rest of the Dell One Identity solutions are part of Dell’s Security portfolio. While big data, cloud computing, mobility, and BYOD present enormous opportunities for businesses today, they also offer many points of entry for data thieves on both sides of the network perimeter. Because today’s threats come from every direction – from malicious external forces and disgruntled insiders, to inadvertent actions by unaware users – organizations need intelligent, predictive security to excel in the connected world. Dell’s scalable, holistic Security solutions help organizations in a broad range of industries to connect and protect from the endpoint to the datacenter to the cloud – assuring workforce productivity and compliance.

Supporting Quotes:

John Milburn, executive director, Identity and Access Management, Dell Software

“Williams Energy needed to replace its unwieldy legacy access request application with an efficient and automated identity management solution that would meet their needs without requiring a lot of customization. Identity Manager’s simplified configuration provided the streamlined functionality and time-saving automation – with no business disruption – that enabled the company’s IT team to become a high-efficiency operation.”

Supporting Resources:

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Tweet This:

Williams Energy Cuts Provisioning Workload by 50 Percent with #Dell One Identity Manager: http://dell.to/1t6ImZd via @Dell_IAM

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, will describe how to revoluti...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: Esmeralda Swartz, CMO of MetraTech, has spent 16 years as a marketing, product management, and busin...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Robin Raymond, Chief Architect at Hookflash Inc., will walk through the shifting landscape of traditional telephone a...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it’s a mix of architectural style...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accelerate their digital channels with APIs, drive partner adoption, monetize their assets, and achieve a...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customizable platform to easily integrate into existing software solutions, embed business logic and build s...
Connected devices are changing the way we go about our everyday life, from wearables to driverless cars, to smart grids and entire industries revolutionizing business opportunities through smart objects, capable of two-way communication. But what happens when objects are given an IP-address, and we rely on that connection, sometimes with our lives? How do we secure those vast data infrastructures and safe-keep the privacy of sensitive information? This session will outline how each and every connected device can uphold a core root of trust via a unique cryptographic signature – a “bir...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at Internet of @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, will discuss how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.

SUNNYVALE, Calif., Oct. 20, 2014 /PRNewswire/ -- Spansion Inc. (NYSE: CODE), a global leader in embedded systems, today added 96 new products to the Spansion® FM4 Family of flexible microcontrollers (MCUs). Based on the ARM® Cortex®-M4F core, the new MCUs boast a 200 MHz operating frequency and support a diverse set of on-chip peripherals for enhanced human machine interfaces (HMIs) and machine-to-machine (M2M) communications. The rich set of periphera...

SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.