Wily Technology has introduced Management 360, a comprehensive applications management solution that relies on collaborative input, rather than silo-focused IT optimization.

Management 360, the company explains, is a package that includes not only software, but also services, support, training, and best practices. Wily is going beyond end-to-end and top-down visibility, it says, by creating a management cycle where all enterprise stake-holders can interact in real-time, using up-to-the minute performance metrics.

Wily created Management 360 after realizing that the current crop of application management tools were not able to properly deploy, stabilize, or control, new, next-generation J2EE applications. "Organizations have come to realize that they require a new technology designed specifically to address their new performance management demands," Wily notes.

What distinguishes Wily's management solution is Management 360's ability to bring all elements within the entire IT infrastructure together, wherein the entire ecosystem utilizes a unified means of communication. "By ensuring that every stakeholder speaks a common language and acts on the same real-time performance data," Wily says, "Management 360 helps organizations increase application resiliency, minimize the impact of application performance issues and improve Total Cost of Ownership."

The approach being advocated by Wily allows organizations to become proactive; it also brings to the table a vigilance to applications management and monitoring. By giving all parties access to pertinent information, a concerted effort can be made that is far more powerful than what individual efforts may bring. Wily's Introscope and related extensions are critical tools enabling organizations to employ 360 Management.

Introscope 5.3, the latest version of Wily's market-leading solution, includes new features like SmartStor, which the company says provides easy-to-read reports detailing all the data reported to Introscope. Added support for open source operating systems like Linux has been added, along with the ability to monitor application response to end-user browser requests.

Financial services company Fiducia was apparently able to use Introscope to realize performance gains. Matthias Schorer, chief technical architect at Fiducia IT AG, said, "At Fiducia, millions of dollars of business are generated through our Java-based, Web applications. Wily's Introscope enables us to continuously monitor the availability and performance of our customers' applications..."

Schorer added, "Wily's 360° management solution enables us to monitor proactively, and our various IT teams across the organization can collaborate and share performance data of our customers' applications. Wily is the only company that offers a 360° approach to application management and is able to address all the needs of my different stakeholders."

Analysts view the kind of management solution Wily has introduced as necessary in today's complex IT environments. Cameron Haight, research vice president at Gartner, commented: "IT organizations seeking to maximize performance and availability will want to consider tools that not only enable end-to-end and top-down visibility, but also provide the information needed for each potential organizational stakeholder. At a minimum, Gartner suggests an approach that can provide metrics from the end-user perspective complemented by a product that can drill down deeply into specific application internals."